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Led and mentored a cross-functional team of 15 members to streamline supplier selection and onboarding, reducing onboarding time by 20% and generating $150K in annual cost savings while maintaining stringent quality standards
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Coordinated and executed new project trials and part qualifications across supplier sites in Korea, China, and Vietnam, leveraging data analytics to achieve a 15% improvement in first-pass yield and an 18% increase in customer satisfaction scores
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Implemented APQP processes and approved PPAP submissions using quality management software, driving a 25% reduction in production defects during launch phases and saving $200K in rework and warranty costs
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Spearheaded resolution of CKD import parts issues through stakeholder engagement and conflict resolution strategies, reducing delays by 30% and significantly enhancing supply chain reliability
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Reduced customer complaints from 25 to 2 annually by leading targeted quality improvement initiatives and strengthening supplier quality controls, protecting $1M in annual revenue
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Conducted over 30 periodic process, system, and DOL audits annually, applying advanced analytics to reduce non-conformances by 30% and improve overall supplier reliability