Rachel Mandy Hugo

[email protected] 073 219 4536 Gauteng

PROFESSIONAL SUMMARY

I would prefer a permanent position as a Executive Assistant PA /Project coordinator Admin Assistant I prefer a permanent skilled level position In any sector

WORK EXPERIENCE

Call Centre Agent
02/2008 - 09/2008
Conexus
Give follow-up calls for clients that service their vehicles at car dealerships
Reading daily targets
Call Centre Agent – IT Helpdesk
09/2008 - 07/2010
Imperial Online
Logging all Inbound Technical related calls and assigning the call the relevant department
Following up with Clients if the problem has been resolved to close call
Keeping user updated on all open calls with relevant information
Receptionist
07/2010 - Present
Imperial Online
Screening calls and taking Messages
Stationary and shopping list Control
Handling Flight and travel arrangements for Executives
Oversee Reception and keeping it professional
Excellent interpersonal skills
Well Presented at all times
Handling Company Courier; Mail
Arranging Boardroom Schedules
Keeping all important Documents Filled
Handling basic Admin
Assisting Manager with Daily Tasks
Minute Keeping of Health Safety meetings
Personal Assistant to Executive team
Digital IT to CIO Div of Imperial Logistics
Dairy / Calendar Management
Stationary and shopping list Control
Handling Flight and travel arrangements for Executives and extended staff
Oversee Reception and keeping it professional
Excellent interpersonal skills
Well Presented at all times
Handling Company Courier; Mail
Arranging Boardroom Schedules
Keeping all important Documents Filled
Personal Assistant to Sangam Reddy and Directs m
SSA Technology -Div of DP World
Calendar Management: Manage the calendar of the Executive and ensure that all items critical to the business are on the Executive's calendar National and International with respective time zones
Prioritize requests for meetings with the Executive accordingly and ensure prompt responses to all requests
Maintaining office systems, including data/correspondence management + archiving
Itinerary Assist in preparing reports and presentations (MERM - Management Executive Review Meeting) for Monthly reviews and Quarterly Board of director meetings and any special projects
Client visit: One point of contact between the business and clients for making all required arrangements during their visit
Also, preparing agenda, booking meeting rooms and scheduling meetings
Event management: Managed the end-to-end process and successfully completed all the events within the BU, such as, Townhall, Socials, Team Building
Visa and Travel: Assisted the team with Visa processing and travel arrangements of both National and International travel through booking the tickets, accommodation/In-country site visits and providing Travel kit with all the mandatory
Working closely with the Project/Team Leads and help in co-ordination and follow-up on Project reports & updates for the monthly calls and meetings
Preparing and collating data for monthly project updates and sharing with the Senior Leadership team in the SA and India Region

EDUCATION

Grade 12
01/2006
Hoerskool Oosrand
Diploma Achieved
HavaTech
Self Leadership Certificate
Receptionist Certificate
Office Management
Project Management Course
01/2016
Damelin

SKILLS

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