Rajnish Pati

[email protected] • +91-9810238032 • House No 67 , Purane Kopa, Kopaganj Mau, Uttar Pradesh -275305

PROFESSIONAL SUMMARY

Microsoft & ITIL certified Professional with over 22+ years of IT related experience. Hands on experience of HP and IBM Server, Routers & Switches, Desktop, Laptop. Adept at network design, MPLS, VPN LAN, WAN, VPN, Lease Line, Fibre Optic, Security, Firewall, back-up, Redundancy, Wi-Fi, Business continuity and project management. Team player who has worked in several small & medium team environments. Good understanding of Microsoft, Google Apps and social media & e-commerce environment. Website Administration of Various clients (Uploading, Email / FTP User Add/Remove) some Minor changes Link check etc. CMS Administration.

WORK EXPERIENCE

IT-Head
05/2019 - 09/2021
Orange Tiger Hospitality Pvt Ltd
• Drive the overall IT operations of the Organization with key responsibility of stabilization and operational management of data center (on Cloud), network, Security, Email Server, Website’s management for the group (Othpl , Kyriad, Mastiff, Citrus Hotels)
• Manage the IT assets of the Company including Vendor Management / Commercials for the entire AMC and FMS contracts for all locations and manage the software license management / license for Microsoft & Protel, Hotelogix, Easy PMS, Alif cloud & WinHMS & IT applications.
• Drive IT support process across the Organization Design, develop, implement and coordinate Design IT policies and procedures.
• Manage and develop the IT team, plan and prioritize their workloads, set objectives
• Develop and maintain Business Continuity plan for IT and measures to safeguard disaster and its recovery
• Directs application, computing, network infrastructure, and incident management support functions ensuring availability of key systems & services 24 hours a day 7 days a week
• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels
Head- IT
05/2016 - 04/2019
Citrus Hotels & Resorts Pvt Ltd. Mumbai , Mumbai
• Projects: Pre-opening of 12+ hotels and Go Live with Hotelogix cloud PMS and Shawman ultra and Posist cloud POS, Alif BOSS & IMCS, Wi-Fi Interface, Epbax Interface. Manage annual budget for IT Infra.
• Studying IT infra requirement for new Hotels & aligning Vendor’s to & procure
• Manage the IT assets of the Company including Vendor Management / Commercials for the entire AMC FMS contracts for all locations and manage the software license management / license for Microsoft & Protel, Hotelogix, Easy PMS, Alif cloud & WinHMS
Sr. Manager IT / Manager IT
03/2014 - 04/2016
Citrus Hotels & Resorts Pvt Ltd –Gurgaon , Gurgaon
• Adjudged as “Top Gun- IT” of the year 2014 at Company’s annual Event Grind.
• Pre-opening Citrus Bhiwadi Hotel.
• Mentoring IT team across Pan India.
• Implementation of Guest WI-FI infrastructure for Hotel.
• Administration of Protel PMS Software, WinHMS, Alif & POS Software at Datacentre, User Administration, Rights Management, tech support.
• Vendor Management and Agreement.
• Taking care of EPABX/CCTV (Telephone/voice) systems
• Administration of ADDS , Windows 2008 Server , Symantec End Point Protection Centre/Firewall/
System Administrator
07/2002 - 02/2014
Raj Infosystems
• LAN Administration, Network: Design, Configure, Secure, Troubleshoot
• Managing Wi-Fi & ISP router.
• Installing, supporting and maintaining systems hardware and software infrastructure
• Managing email, data backup, anti-spam and virus protection
• Network Monitoring
• Suggesting and providing IT solutions to business.
• Undertaking routine preventive measures, implementing, maintaining and monitoring network security
• Configuring Email Address at C Panel and Website Administration
• Installation and configuration of HP & IBM Server , Windows Server
• Managed and Installation of Windows, Active Directory, DNS, HP Servers, Firewall, Wi-Fi connectivity, Antivirus Server , Mail Servers, Terminal Servers , Thin Clients.
• IT Consultancy
• Data Recovery, Laptop Repairing (Card Level).
• Tally Support
Network Engineer
11/2000 - 04/2002
Axis Computech & Peripherals Pvt Ltd, New Delhi , New Delhi
• IT Consulting, Network: Design, Implementation, Troubleshoot
• Configured and installed client and server network & software.
• Upgrading and maintaining network infrastructure.
• Responded to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
• Installation and maintained network operations, Router, switch and regular maintenance with both private and public facilities
• Implementation & Troubleshoot malfunctions of various network hardware and software applications
• Planning and implemented future IT developments and undertaking project work.
Desktop Support Engineer
08/1998 - 09/2000
Nanotek Systems, Varanasi , Varanasi
• Providing Desktop and Server Level Support to customers
• PC Assembling and Troubleshooting Printer Support.

EDUCATION

Advance Diploma in Computer Hardware & Networking
01/1998
Jetking Varanasi and, New Delhi

SKILLS

CERTIFICATIONS

Advance Diploma in Computer Hardware & Networking
01/1998
Jetking Varanasi and, New Delhi
Certificate in Computing
01/2006
Indira Gandhi National Open University New Delhi
Microsoft Certification (MCP) in Windows 2003 Server
01/2008
Microsoft
Certificate Course in Laptop Repairing and Servicing
01/2011
Intersoft, Surat Gujrat
Certificate Course in Data Recovery Training
01/2012
Intersoft, Surat Gujrat
Certificate Course in web Development
01/2013
Web institute, New Delhi
Bachelor of Arts
01/2014
Shobhit University Meerut
ITIL® Foundation Certificate in IT Service Management
06/2015
AXELOS

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