Ramesh

[email protected] • +91 8939042432

PROFESSIONAL SUMMARY

Senior Azure Infrastructure Engineer with 10+ years of enterprise IT experience and 7+ years hands-on Azure delivery, specializing in Azure IaaS, networking, migration, and infrastructure automation. Proven expertise in on-premises to Azure migration, Azure Migrate, Azure Site Recovery, Terraform, and Azure DevOps, delivering secure, scalable, and cost-optimized cloud platforms. Strong track record of leading large-scale discovery, assessment, and migration programs, reducing cloud spend, improving availability, and standardizing infrastructure across complex enterprise environments.

WORK EXPERIENCE

Azure Migration Engineer
07/2024 - Present
EY (Microsoft Project)
• Managed to deploy and configure Azure Migrate Appliance in source environment to facilitate communication between the Source and Azure
• Created multiple Azure Migrate assessments based on sizing criteria (Performance-based, As-is), regions, pricing tiers, and reserved instance options
• Customized assessment settings for currency, region, discount %, sizing criteria, uptime, and confidence levels
• Collaborated with the application team to categorize and prioritize workloads based on criticality, complexity, and business impact
• Segmented workloads by criticality and business unit to prioritize migration waves
• Evaluated OS and software readiness using Azure Migrate's assessment rulesets
• Identified unsupported OS or legacy apps incompatible with Azure
• Optimized cloud costs by 30% using Azure Cost Management and Reserved Instances
• Coordinated with infrastructure and application teams to validate discovered inventory and dependency mapping
• Documented detailed discovery and assessment reports for stakeholders and application owners
• Delivered readout presentations with visual assessment reports, highlighting risks, blockers, and readiness score
• Preparation of Migration runbooks for all Applications
• Conducted end-to-end lift-and-shift migration of critical applications to Azure VMs with minimal downtime
• Automated infrastructure provisioning using Terraform
• Implemented CI/CD pipelines with Azure DevOps for newly migrated applications
• Coordinated with application teams to ensure seamless application cutover and post-migration validations
Azure Migration Engineer
03/2023 - 05/2024
Persistent Systems (Microsoft Project)
• Perform thorough assessments of existing IT environments, including infrastructure, applications, and data, to determine migration requirements and challenges
• Design and document detailed migration strategies and plans based on the assessment, including timelines, resource requirements, and risk management
• Estimate costs for Azure resources and services required for migration and propose cost-effective solutions
• Utilize Azure Migration Tools such as Azure Migrate and others to facilitate the migration process
• Coordinate the migration of applications, including rehosting, refactoring, or rearchitecting as needed to optimize performance and scalability in Azure
• Migrate on-premises or other cloud infrastructure components to Azure, including virtual machines, networking, and storage(Blob Storage)
• Perform thorough testing of migrated applications, data, and infrastructure to ensure they function as expected in the Azure environment
• Deployed and configured Self-Hosted Integration Runtime (SHIR) on on-prem Windows servers for secure metadata scanning
• Configured network connectivity for Purview via Azure Private Endpoints, ExpressRoute, and proxy-based outbound traffic
• Performed end-to-end setup including key vault integration, managed identity configuration, and role assignments
• Recommend and implement optimizations for performance, cost, and scalability in the Azure environment
• Collaborate with internal teams, including IT, development, and business units, to understand requirements and ensure successful migration outcomes
Azure Kubernetes Ops Engineer
03/2022 - 02/2023
Persistent Systems (Microsoft Project)
• Deployed, configured, and managed Azure Kubernetes Service (AKS) clusters to support production and development environments, ensuring high availability and scalability
• Implemented and maintained CI/CD pipelines using Azure Devops, integrating with Kubernetes to automate deployment processes
• Implement best practices for Continuous Integration and Continuous Deployment of infrastructure and applications
• Work closely with cross-functional teams to guarantee efficient and on-time deployments
• Create comprehensive documentation for IaC scripts, pipelines, and release workflows. Lead knowledge-sharing sessions with teams, focusing on best practices for managing infrastructure
• Monitored and optimized Kubernetes clusters for performance and scalability using Azure monitor
• Monitored and tuned Kubernetes cluster performance using Azure Monitor, Prometheus, and Grafana
• Configured and enforced Kubernetes security policies, including RBAC, network policies, and image scanning, to ensure secure deployments and compliance with industry standards
• Troubleshot and resolved production issues related to Kubernetes and containerized applications, minimizing downtime and improving system reliability
• Analyzed and optimized cloud resource usage to reduce operational costs
• Proficient in Azure security best practices, cost optimization strategies, and performance monitoring techniques
Azure Infrastructure Engineer
01/2021 - 02/2022
Data Glove Private Limited
• Designed, deployed, and managed Azure IaaS infrastructure including Windows/Linux VMs, Managed Disks, Availability Sets, and custom VM images
• Built and maintained Azure networking components such as VNets, Subnets, NSGs, UDRs, Private Endpoints, Azure DNS, and VNet Peering
• Implemented hybrid connectivity solutions using Site-to-Site VPN, Point-to-Site VPN, and ExpressRoute for on-premises integration
• Configured high availability and traffic management using Azure Load Balancer, Application Gateway, and Traffic Manager
• Implemented backup and disaster recovery using Azure Backup and Azure Site Recovery (ASR) to meet RPO/RTO requirements
• Monitored and optimized infrastructure using Azure Monitor, Log Analytics, and Application Insights, ensuring performance and availability
• Enforced security and governance controls using Azure RBAC, IAM, Key Vault, Defender for Cloud, Azure Policies, and Resource Locks
• Automated infrastructure provisioning and configuration using Terraform and Azure DevOps pipelines
• Performed cost optimization through right-sizing, Reserved Instances, budgets, alerts, and Azure Cost Management
• Troubleshot complex Azure VM, networking, Vnet, DNS, NSG, and routing issues at L2/L3 support levels
• Supported production environments with 24×7 operational responsibility and SLA adherence
• Created infrastructure documentation, runbooks, and SOPs for operations and handover
• Worked closely with application and security teams to align infrastructure with business and compliance requirements
• Executed on-premises to Azure migrations, including pre-migration assessment, cutover, and post-migration validation
Azure Administrator
05/2020 - 12/2020
Wallero Technologies Private Limited
• Designed and implemented Azure Monitor–based monitoring solutions across Compute, Networking, and PaaS services
• Configured Log Analytics Workspaces for centralized log collection and query optimization (KQL)
• Built custom dashboards and workbooks for real-time visibility into infrastructure and application health
• Implemented metric- and log-based alerts with action groups (Email, ITSM, Logic Apps)
• Monitored Azure VMs (Windows/Linux) for CPU, memory, disk, and network performance
• Enabled monitoring for Azure Load Balancer, Application Gateway, VPN Gateway, Storage, SQL, and App Services
• Integrated Application Insights for application performance monitoring and dependency tracking
• Performed root cause analysis (RCA) using logs, metrics, and traces to resolve production incidents
• Tuned alerts to reduce false positives and alert fatigue
• Supported capacity planning and performance optimization using historical metrics
• Integrated Azure monitoring with ServiceNow / third-party tools
• Created runbooks and SOPs for monitoring standards and incident response
Azure implementation & Support Engineer
06/2013 - 08/2019
Tata Consultancy Service, Chennai, India , Chennai, India
• Provided 24×7 L1/L2 support for Azure infrastructure including VMs, VNets, NSGs, Load Balancers, VPN Gateway, and Storage
• Diagnosed and resolved VM connectivity issues (RDP/SSH, DNS, NSG, UDR, Firewall) within defined SLA timelines
• Supported Windows & Linux VMs, handling boot issues, disk failures, resizing, patching, and performance tuning
• Troubleshot Azure networking issues involving VNet peering, Private Endpoints, VPN Gateway, ExpressRoute, and hybrid connectivity
• Managed and optimized NSG rules, route tables (UDRs), public/private IPs, and subnet designs
• Assisted customers with Azure Backup and Azure Site Recovery (ASR) configuration, testing, and recovery scenarios
• Monitored environments using Azure Monitor, Log Analytics, and Alerts to proactively identify and resolve incidents
• Performed root cause analysis (RCA) for recurring incidents and implemented preventive fixes
• Supported Azure resource provisioning using ARM templates and Terraform (basic IaC support)
• Handled incident, service request, and change management using ITSM tools (ServiceNow/Jira)
• Supported on-premises to Azure migration issues using Azure Migrate (assessment, discovery, post-migration support)
• Assisted in cost analysis, right-sizing recommendations, and optimization using Azure Advisor and Cost Management
• Implemented and supported Azure RBAC, Key Vault, resource locks, and policies
• Collaborated with application owners, network teams, and Microsoft support for critical incidents
• Created knowledge base articles (KBs), SOPs, and runbooks to reduce repeat incidents
• Mentored L1 engineers and provided technical guidance during major outages
• Participated in DR drills, failover testing, and post-incident reviews
IT Operations Engineer ( Linux Support Engineer & Change Engineer)
Tata Consultancy Service, Chennai, India , Chennai, India
• Created, updated, and closed incident tickets in ITSM tools
• Monitored alerts and raised incidents based on priority and impact
• Performed basic troubleshooting using SOPs and knowledge articles
• Followed incident escalation procedures to L2/L3 teams
• Shared regular status updates with users and internal teams
• Maintained shift handover notes
• Followed ITIL incident and change management practices
• Assisted in installation and configuration of Linux servers (RHEL, Ubuntu, CentOS)
• Monitored server health and resource usage (CPU, memory, disk)
• Managed user accounts, groups, and permissions
• Performed basic file system operations (create, copy, move, delete files/directories)
• Started, stopped, and checked status of services (systemctl/service)
• Installed and updated software packages using yum / apt
• Scheduled cron jobs for repetitive tasks
• Checked system logs and reported errors to senior engineers
• Assisted in backups and restores of files and directories
• Followed SOPs and IT policies for server management
• Basic troubleshooting of network connectivity issues
Analyst - Process Analyst
10/2006 - 05/2011
Accenture Services Pvt. Ltd., Bangalore, India , Bangalore, India
• Logged, tracked, and updated incidents and service requests in ITSM tool
• Performed initial incident triage and issue categorization based on priority and impact
• Monitored alerts from monitoring tools and raised incidents accordingly
• Provided first-level support for common infrastructure and application issues
• Escalated unresolved incidents to L2/L3 teams with proper documentation
• Communicated incident status and updates to users and internal teams
• Followed SOPs and runbooks for incident handling and resolution
• Assisted in change implementation activities under senior engineer guidance
• Updated change records and maintained documentation as per ITIL process
• Ensured SLA compliance and proper ticket closure
• Coordinated with infrastructure, network and application teams during incident resolution
• Managed normal and emergency changes, including risk and impact assessment
• Prepared change implementation and rollback plans
• Participated in CAB meetings and supported change approval processes
• Ensured post-change validation and verification
• Identified incident trends and recommended permanent fixes
• Reduced repeat incidents through problem management
• Mentored L1 engineers and reviewed incident/change documentation

EDUCATION

Master of Business Administration in Systems
Sri Venkateshwara University, Tirupati, India , Tirupati, India
Bachelor of Computer Science
Sri Venkateshwara University, Tirupati, India , Tirupati, India

SKILLS

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