[email protected] +91 8848290972

PROFESSIONAL SUMMARY

Seeking a Remote Techno Functional Management position in a reputed organization to utilize my expertise in the areas of Functional Analysis and its Operational and Process Management.

WORK EXPERIENCE

Head -Product Management Group
03/1999 - 09/2009
SunTec Business Solutions
Handled the head position of Product Management Team, for handling the product lifecycle management including the management of requirement definition and product team operations for around 4 years
Managing a medium sized function responsible for requirement and process management
Member of the Change Control Board of SunTec to enrich the platform functionalities for supporting various product definitions
Preparing requirement proposals as input for Change Control Board & ensure to publish and maintain the Product Road Map
Collaboration with the client facing & pre-sales teams to gather business requirements for platform enrichment and to define optimal solution for their problems
Responsible to deliver Product Requirement specifications for all the road map items as well as for the different client requirements
Responsible to ensure the product deliverables meets the business requirement completely by verifying the test scenarios and test result provided by verification team
Responsible to publish & maintain the product releases calendar align with the road map and customer requirements
Ensuring the manuals prepared by the product documentation team align with the functionality incorporated in the platform
Ensuring the deliverables are released in align with the quality standards as per the calendar
Administering the process team to monitor and report security incidents and process deviations to enforce process compliance
Administering the process team to publish team metrics promptly and accurately
Conceptualizing tariff modeler system and supported the engineering team to build and deploy it into SunTec product suits
Head- Product Maintenance Team
09/2009 - 09/2011
SunTec Business Solutions
Handling the head position of Product Maintenance Team to deliver the requirement definitions for product enrichments over 2 years
Managing a medium sized function responsible for requirement management
Member of the Change Control Board of SunTec to enrich the platform functionalities for supporting various product definitions
Preparing requirement proposals as input for Change control Board & Ensure to publish and maintain the Product Road Map
Collaboration with the client facing team& pre-sales teams to gather business requirements for product enrichment and to define optimal solution for their problems
Responsible to deliver Product Requirement specifications for all the road map items as well as for the different client requirements
Conducting root cause analysis to identify the requirement leakage and interact with quality team to enforce its mitigation
Conceptualizing tariff modeler system and supported the engineering team to build and deploy it into SunTec product suits
Project Lead – Implementation and customer support
09/2008 - 09/2009
SunTec Business Solutions
Project Lead of Billing and Pricing implementation for a telecom client over 1 year
Responsible for the implementation of billing system for a telecom client
Managing a team of 5 implementation specialists that are responsible for the implementation of technical system
Preparing project plans and ensuring that implementations are completed on time, within budget, and meeting client expectations.
Guiding the implementation by Reviewing external clients product demands
Project Lead – Pricing Module
09/2007 - 09/2008
SunTec Business Solutions
Project Lead of TBMS-Pricing module over 1 year
Analyzing the requirements of pricing module, preparing Product Requirement Specifications along with its test scenarios
Guiding the development by analyzing and documenting high level designs and its impact in different other areas of system
Developing the functionalities using C,pro*C,PL/SQL occasionally
Fixing & re-verifying issues reported
Conducting root cause analysis of the issues reported in these modules and sharing with the quality team for mitigation steps
Leading a team of 5 resources to enhance requirements and to fix issues
Reporting the status & work progress to the Product Manager for report consolidation
Software Developer
09/2005 - 09/2007
SunTec Business Solutions
Worked as C , Pro*C,PL/SQL software developer over 2 years
Analyzing the requirements of pricing module and preparing Product Requirement Specifications along with its test scenarios
Developing the functionalities using C,PRO*C, PL/SQL
Fixing & re-verifying issues reported
Giving input for identifying the root causes of failures
Preparing functional documents by referring the code
Onsite technical support
Software Developer
11/1995 - 10/1997
SunTec Info systems Pvt Ltd
Worked as C, Pro*C, PL/SQL software developer
Analyzing the requirements of telecom billing and preparing Requirement Specifications along with its test scenarios
Developing the functionalities using C,PRO*C, PL/SQL
Fixing & re-verifying issues reported
Giving input for identifying the root causes of failures
Preparing functional documents by referring the code

EDUCATION

Post graduate Diploma in Computer Applications

SKILLS

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