Ricardo Quintero

[email protected] +57 301 542 1093 Calle 56 #20-07, Apt #605, Bogotá, Colombia

PROFESSIONAL SUMMARY

I began my career in corporate sustainability consulting, honing my skills in administration, project management, and client relations. Transitioning to a Virtual Assistant (VA) role, I leveraged this expertise to provide remote support across various industries, including legal services. My experience includes managing case files, handling documentation, and improving organizational efficiency. With a strong commitment to professionalism and attention to detail, I aim to enhance operations and productivity for my clients. My long-term goal is to specialize further in supporting legal teams while advancing my skills in communication, project management, and technology-driven solutions.

WORK EXPERIENCE

General Virtual Assistant
12/2024 - 12/2025
Legal Support Help / Extensive Training
Intake specialist for new clients, gathering and organizing intake information and documents (call, sms, chat, email support)
Setting up appointments and calendar management
Email and file management
Client communication such as intake of potential clients
Drafting and sending templated correspondence such as letter of representation
Insurance communication such as opening of claim
Obtaining case related information and documents such as police report, policy limits
Medical provider communication such as request and follow-up medical records and bills, and balance verification
Completing case checklist
With background in Filevine CMS navigation
Drafting Initiatory Pleadings such us Complaints, Summons, and Civil Case Cover Sheet
Filing and Serving Legal Documents such as Complaints and Summons, Written Discovery and Motion
Saving of Documents from E-filing and Odyssey Portals
Direct Communication with the client regarding Discovery Responses
Calendaring Hearings, CMC, and other events related to the legal proceedings.
Drafting medical chronology and summary
Computing bill itemization
Mileage computation
Drafting demand letter using different templates
Organizing the demand packet
Drafting the net sheet
Auditing cases in both pre-litigation and litigation status
And all other general admin tasks that may be assigned (e.g. research, online purchasing, flight and accommodation booking, and the like)
Virtual Assistant | Administrative and Case Management Support for VAWA Cases
09/2024 - 10/2024
JJ Moore & Associates
Managed client files and documentation for VAWA cases, ensuring confidentiality and organization.
Communicated with clients to gather necessary documentation and provided case updates.
Organized case files, maintained records, and followed up with clients on case progress.
Strategic and Sustainability Expert
09/2020 - 09/2024
buho Media
Supported strategic initiatives for sustainability and corporate responsibility projects.
Conducted research, data analysis, and reporting on various sustainability frameworks and standards.
Coordinated between departments to ensure smooth implementation of sustainability objectives.
Job Search
07/2018 - 08/2020

EDUCATION

MSc in Corporate Social Responsibility and Sustainability Leadership
09/2023
Universitat de Barcelona
BA in Political Science and Sociology
06/2018
Pontificia Universidad Javeriana

SKILLS

Similar Resumes

MUHAMMAD ASIF High School Teacher House #38 Cnanal Breez Ali Town Raiwind Road Lahore, Punjab, Pakistan ASHOK Yennam, Venkata Krishna Reddy Project Manager Aachen,DE JASMEET ARORA SEO Intern Noida ANYI LISETH HOYOS TAPIERO Bogotá D.C. · Colombia