Sangeetha Ponnusamy

PROFESSIONAL SUMMARY

Results-driven techno-functional consultant specializing in sales compensation systems with proven expertise in migrating Oracle Incentive Compensation to SAP Callidus, enhancing process efficiency by 30%. Led the design and implementation of an AI-powered sales compensation chatbot using OpenAI and PostgreSQL vector databases, accelerating seller query resolution by 40%. Adept at leveraging SAP HANA and Business Objects to deliver scalable solutions that optimize compensation workflows and drive business growth.

WORK EXPERIENCE

Business Analysis Manager

12/2021 - Present

Cisco Systems Inc , San jose

• Project: SAP Commissions Migration

• Led the end-to-end migration of all sales compensation processes from Oracle Incentive Compensation (OIC) to SAP Callidus Cloud.

• Analysed existing compensation structures, defined compensation plans, plan components, and classifiers, ensuring accurate mapping between legacy and new systems.

• Configured and enabled commission rules, crediting logic, incentive calculation formulas, and deposit workflows within SAP Callidus.

• Collaborated with business stakeholders to validate plan designs, handle data migration, and reconcile payout results between OIC and SAP systems.

• Conducted UAT (User Acceptance Testing), resolved discrepancies, and ensured compliance with business policies and audit requirements.

• Delivered a scalable and automated solution that improved calculation accuracy, processing efficiency, and reduced manual intervention in monthly commission runs.

Program: Next Gen Comp/iACV for Comp

Cisco Systems, Inc

• Transformational Program to increase cisco market share by compensating sellers on incremental annual bookings

• Skills: SAP Callidus, SAP BO, SAP HANA, SAP Analytics, Oracle Incentive Compensation

Program: Annual Contract Value

Cisco Systems, Inc

• Program to enable capabilities across multiple functions that supports Cisco’s recurring revenue acceleration to adopt to ACV (Annual Contract Value) model for revenue acceleration with Cisco's focus on growing subscriptions & services business

• Skills: Oracle Incentive Compensation

Program: Visibility 2.0 Sales Compensation Dashboard

Cisco Systems, Inc

• Visibility 2.0 tool is a next generation Commissions dashboard that was developed with AngularJS to provide easy to consume views of sales performance with better insights to commissions

• Skills: Oracle Incentive Compensation, SQL/PLSQL, Angular JS, Snowflake

Program: Flexible Goaling, Target Incentive & Key Sales Objective (KSO)

Cisco Systems, Inc

• Enable flexible goaling intervals (Quarterly and Semi-Annual) to align with Cisco’s sales strategies

• Transformation of Cisco’s sales incentive calculation policy to industry norm by paying commissions as a percentage of Target Incentive versus a percentage of Base Salary

• Standardization of strategic incentive compensation to industry standards with increased governance and accountability

• Skills: Oracle Incentive Compensation, Pl/SQL, Oracle Workflow

Program: OIC Teradata Accelerated Migration

Cisco Systems, Inc

• EDW Oracle database was replaced by the EDWTD database on Teradata. Downstream applications that currently source their data from EDW Oracle needed to be migrated to source their data from EDWTD

• Skills: Oracle Incentive Compensation, PL/SQL, Informatica, Teradata

• Responsibilities:

• E2E Ownership - Translating business requirements to user stories, analysis, design and test planning and execution

• SME in Commissions - Mentored team members on compensation functionality and technology specific concepts and methodology

• Validate, Research and resolve all commission and bonus inquiries

• Develop and maintain quality control process and measures that ensures the accuracy of all reports from Sales Operations

• Identify, communicate issues impacting processing of commissions and bonuses

• Partnered with Business Leads and owned support for BAT and UAT

Program: Evolve

Wm. Morrison Supermarket.UK

• Morrison is a leading retailer with 375 Stores across Britain, with Supply chain and manufacturing bases. Evolve program is the replacement of existing warehousing systems with the Oracle Retail Warehouse Management System (ORWMS.) ORWMS is a web-based multiple-tier solution that provides facilities to manage retail Distribution Centers

• Responsibilities:

• On-Site Development Lead responsible for requirement analyses, functional and technical design, test strategy including test planning, identification of test data and test execution

• Skills: Oracle Retail Warehouse Management System, PL/SQL, Oracle

Program: Synergy-Forecast to delivery

Cisco Systems, Inc

• As part of Cisco’s Commerce Transformation, Synergy Commerce Transformation builds the foundation that enables our delivery of a “Whole Offer” experience for Cisco’s customers and partners – Forms the foundation for Advanced Services

• Responsibilities:

• Preparing Functional and Technical Design documents (MD060 and MD070) based on the requirements

• Developing Oracle Forms 6i, PL/SQL Interfaces, Report, Shell Scripts

• Skills: Oracle Applications Release 11.5.10, Oracle Projects, HRMS, Mercury Quality Center

Program: VAIO of America-Pan America

Sony Electronics, Inc.

• Sony’s Service division’s transformation to automate Order to Cash and Purchase to Pay processes - implementation of Oracle Order Management, Item Hub, Billing, Shipping, Procurement and Payables

• Responsibilities:

• Development of various functionality using Oracle Forms, PL/SQL Interfaces, Report, Shell Scripts

• Skills: Oracle Supply chain Management, PL/SQL, Shell Script, Oracle 8i, Developer 2000

EDUCATION

Bachelor’s in Computer Applications

Master’s in Computer Applications

SKILLS

CERTIFICATIONS

Introduction to SAP BI/BW

Oracle SCM Cloud 2020 Solution Engineer Specialist

Oracle HCM Cloud 2019 Sales Specialist

Oracle Sales Cloud Sales Specialist

Analytics for SaaS Sales Consultant

Certified Analytics Professional

DevOps Foundations: Lean and Agile

Project Management Foundations: Communication

Sales Fundamentals

Strategic Human Resources

ATS-Optimized

Creative & Modern

Minimalist & Clean

Microsoft Word Ready

Executive & Corporate

Cloud-Based Editing

Cover Letter Templates

Cover Letter Examples

AI Cover Letter Generator

Cover Letter Format

How to Write a Cover Letter

Cover Letter vs Resume