SIDDHARTH MISHRA

[email protected] • +91 76785 65522 • New Delhi, India

PROFESSIONAL SUMMARY

Luxury Retail & Showroom Management professional with 8+ years of experience across premium designer showrooms, high-fashion retail, and large-format operations. Currently managing the Mukul Goyal (Designwise India) showroom, handling end-to-end showroom operations, architect & interior designer coordination, HNI client engagement, inventory control, and brand representation. Strong expertise in luxury customer experience, consultative selling, loss prevention, SOP compliance, team leadership, and operational excellence.

WORK EXPERIENCE

Assistant Showroom Manager

05/2023 - Present

Designwise India Pvt. Ltd. – Mukul Goyal Brand , New Delhi

• Managing end-to-end luxury showroom operations, including sales, customer engagement, inventory, and administration.

• Acting as the primary point of contact for architects, interior designers, dealers, and HNI clients for project-based and customized requirements.

• Handling premium designer hardware, art objects, bespoke pieces, and luxury gifting categories.

• Ensuring inventory accuracy, stock reconciliation, and audit compliance with zero tolerance for shrinkage.

• Coordinating international shipments, production follow-ups, dispatch planning, and vendor communication.

• Supporting brand visibility through exhibitions, design events, and industry showcases.

• Managing billing, invoicing, CRM updates, order tracking, and client follow-ups to ensure seamless service delivery.

Assistant Store Manager

03/2022 - 04/2023

Dua Lima Retail Pvt. Ltd.

• Supervised daily store operations, including opening/closing procedures and customer experience standards.

• Ensured strict adherence to company SOPs, hygiene protocols, and operational guidelines.

• Supported sales planning, expense monitoring, and store-level MIS reporting.

• Executed visual merchandising plans to enhance brand presentation and customer engagement.

• Led team training, shift planning, performance monitoring, and daily task allocation.

Assistant Store Manager / Area Loss Prevention Officer

03/2020 - 02/2022

V2kart.com

• Conducted loss prevention audits across multiple store locations.

• Identified operational gaps, security risks, and process deviations impacting shrinkage.

• Handled internal investigations related to pilferage, cash discrepancies, and policy violations.

• Implemented corrective and preventive actions to strengthen store controls and compliance.

• Trained store teams on shrinkage control, safety awareness, and operational discipline.

• Managed staff on boarding, scheduling, and performance evaluations.

Retail Executive

07/2017 - 02/2020

Mayasheel Retail India Ltd.

• Coordinated inventory replenishment and vendor communication.

• Implemented company-defined planograms and visual merchandising guidelines.

• Assisted in sales tracking, stock movement analysis, and operational documentation.

• Supported day-to-day store operations and customer service activities.

EDUCATION

MBA – Marketing & Human Resources

GL Bajaj Institute of Technology & Management

Bachelor of Science (B.Sc.)

PTLMS Autonomous College, Rishikesh