Dynamic Director of Customer and Logistics Planning with over a decade of experience driving operational excellence and strategic growth in supply chain management. Proven track record of optimizing logistics processes, reducing costs by 15%, and enhancing customer satisfaction through data-driven planning and cross-functional leadership. Adept at leveraging advanced analytics and collaborative team management to deliver scalable solutions that align with business objectives and improve service delivery. Committed to fostering innovation and efficiency to support organizational success in competitive markets.