Venkatesh Dhole

[email protected] • +919764286474

PROFESSIONAL SUMMARY

Dynamic Digital Marketing graduate from Indira Institute of Management, Pune, with proven expertise in business development, sales, and client relationship management. Currently driving revenue growth and enhancing customer engagement as a Business Development Associate at House of EdTech. Successfully generated over 200 qualified leads during internships, contributing to a 15% increase in sales pipeline efficiency. Adept at leveraging strategic communication and market insights to support business expansion and deliver measurable results.

WORK EXPERIENCE

International Voice Process
09/2026 - 11/2026
Capita , Pune
• Managed international customer calls with a focus on quality service and issue resolution
• Provided product information and support while maintaining CRM documentation
• Achieved call quality, productivity, and customer satisfaction targets
• Followed international communication and compliance standards
Sales Support Intern
07/2024 - 09/2026
Quadrant Knowledge Solutions , Pune
• Completed a Sales Support Internship at Quadrant Knowledge Solutions, where I engaged in B2B outreach through cold calling and strategic email communication targeting U.S.-based clients. Developed hands-on experience in lead generation, client engagement, and CRM management. Enhanced my ability to communicate effectively across international markets while supporting the sales pipeline and contributing to business development initiatives.
Business Development Associate
12/2026 - Present
House Of EDtech , Pune
• Engage with prospective learners through calls and consultations to promote AI certification programs.
• Identify customer needs, explain course value, and convert qualified leads into enrollments.
• Maintain accurate lead data, follow up effectively, and achieve enrollment and revenue targets.

EDUCATION

Batchelor Of Business Administration (Digital Marketing)
09/2022 - 03/2025
Indira Institute Of Management , Pune

SKILLS

Technical Skills: CRM Management, Digital Marketing, Sales Strategy, Market Research, Lead Generation, Data Analysis
Soft Skills: Communication, Negotiation, Customer Relationship Management, Team Collaboration, Problem Solving, Adaptability
Tools: Salesforce, HubSpot, Google Analytics, Microsoft Excel, Email Marketing Platforms, Social Media Management Tools
Other: International Sales Experience, Multilingual Communication, B2B Sales, Customer Service, Capita Industry Knowledge

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