Zahra Haji Alian Haghighi

[email protected] • +1-612-759-8285

PROFESSIONAL SUMMARY

Motivated graduate student specializing in Industrial & System Engineering with a strong foundation in supply chain management and project control. Proven ability to analyze complex systems and optimize processes through coursework and hands-on experience. Seeking to leverage analytical skills and industry knowledge to contribute to efficient and innovative supply chain solutions.

WORK EXPERIENCE

Product Management Intern

05/2023 - 08/2023

DocSplain , Canada

• Learned how to develop and communicate a clear product vision and strategy that aligns with the company’s goals and objectives.

• Participated in defining product’s road map and prioritize features based on customer needs, market trends, and business priorities.

Customer Service Associate

12/2022 - 05/2023

Peter’s YIG , Canada

• Customer relations, communications, and problem solving in an active, positive manner.

Project Management Intern

01/2021 - 06/2021

RegTech Startup , Iran

• Contributed to the development of 1 project of web development.

• Resolved 20 assigned job requests and incident tickets.

• Assisted in product development from conception to end‑user stage with a success rate of over 95%

EDUCATION

M.Sc. in Industrial & System Engineering

09/2025

University of Minnesota , Twin Cities, MN GPA: 3.3/4

B.Sc. in Industrial Engineering

09/2017 - 08/2022

Sadjad University of Technology , Mashhad, Iran GPA: 78/100