ANITHA KAULAN RAJAN

[email protected] • +91-9632995512

PROFESSIONAL SUMMARY

Observability Architect with 15+ years of experience specializing in Splunk Administration, Cloud Infrastructure, Application Performance Monitoring (APM), and Incident Management. Proven track record in end-to-end observability, automating cloud provisioning, and ensuring seamless operations in dynamic environments. Skilled in leading cross-functional teams, implementing best practices, and driving continuous reliability improvements.

WORK EXPERIENCE

Observability Architect & Splunk Administration

02/2022 - Present

TCS , Bangalore

• Led a team of SREs to maintain and improve the reliability of critical systems, achieving 99.99% uptime

• Developed and implemented incident response protocols, reducing mean time to recovery (MTTR)

• Collaborated with software engineering teams to design and deploy scalable infrastructure solutions

• Automated routine tasks using scripting languages (Python, Bash), saving 20+ hours of manual work per week

• Conducted post-mortem analyses and implemented preventive measures, reducing the frequency of recurring incidents by 40%

• Led observability implementation across infra, APM, logs, latency, exceptions, and alerts using BigPanda, Prometheus, Grafana, Azure and Splunk

• Integrated AI-driven anomaly detection & forecast alerts, improving latency tracking, issue resolution, and performance optimization

• Implemented Business Process & Compliance Monitoring, ensuring 100% security adherence and proactive anomaly detection

• Enabled Splunk SIEM capabilities to support security investigations, threat detection, and compliance use cases within banking and financial environments

• Upskilled teams through hiring, training, and knowledge-sharing sessions on observability & cloud automation

• Created roadmap, identified delivery milestones, capacity, and cost planning to achieve the goals set

• Designed and deployed Splunk Enterprise infrastructure with high availability by configuring indexer clusters, search head clusters, deployment servers, deployer, forwarders and license managers

• Manage Splunk License, Indexers, Search Heads, configuration management and capacity. Monitoring using developed Splunk queries and dashboards as well as tailored Splunk apps

• Onboarding of new data sources, parsing and extracting relevant data, and development of meaningful ways to display that data

• Provide operational & technical support to users to identify and resolve issues, create and configure management reports and dashboards

• Expertise in Splunk data ingestion, parsing, indexing, searching, reporting, alerting, and dashboard creation using SPL

Splunk Administrator

07/2019 - 01/2022

Accenture , Bangalore

• Hands-on experience in setting up and managing Splunk architecture, including Search Heads, Indexers, Deployment Server, Universal and Heavy Forwarders across distributed environments

• Installed and configured Splunk Enterprise on various operating systems (Linux & Windows) and standardized the deployment and maintenance of Universal Forwarders

• Developed and maintained Splunk alerts, scheduled reports, dashboards, and custom applications to meet operational and security monitoring needs

• Performed certificate management, including generation and renewal of self-signed certificates, and applied necessary configuration changes for secure communication

• Executed field extractions and transformations using regex and props/transforms configurations for accurate data parsing and enrichment and delivering actionable insights via visualizations and performance monitoring

• Conducted root cause analysis of production issues using logs and performance metrics, significantly reducing MTTR

• Managed Splunk user accounts, roles, and access controls, ensuring security and compliance in multi-user environments

• Created and enforced data retention policies, performed index maintenance, optimization, and monitored license usage, indexing throughput, and forwarder health

• Delivered regular health checks and performance tuning for Splunk agents and servers to ensure optimal availability and data integrity

Senior Engineer

12/2008 - 09/2018

Infosys Ltd , Bangalore

• Configured and deployed Splunk Enterprise across multiple operating systems (Linux and Windows), ensuring standardized installation and maintenance of Universal Forwarders

• Administered Splunk user accounts, roles, and access controls to maintain security and compliance in multi-user environments

• Test Engineer supporting manual testing of retail applications and financial clients

• Exposure of handling complex and enhancements projects from estimation until implementation

• Analyze requirements, estimation, project plan, test plan, test strategy document, test cases document

• Experience in performing different types of testing – sanity, functional, integration, regression, system (end-to-end)

• Communicate with project and client teams for requirement clarifications/suggestions

• Have experience in creating automating test scripts using selenium and RFT

EDUCATION

MBA in HR

01/2011

Renaissance Institute of Management Studies

B.Sc Statistics

01/2008

Sri Sarada College for Women