ANKIT DURANE

[email protected] • +91-8770976477 • Indore, India

PROFESSIONAL SUMMARY

High-impact Logistics & Supply Chain Leader driving end-to-end operations across warehouse, hub, and last-mile networks. Expert in high-volume execution (20,000+ shipments/day), SLA excellence, NDR/RTO reduction, and route optimization to enhance delivery performance and cost efficiency.

WORK EXPERIENCE

Assistant Warehouse Manager
02/2025 - 09/2025
ZOMATO HYPERPURE , Ahmedabad
• Owned CPC operations for F&V & Dairy supplying 50+ Blinkit stores; maintained 98%+ fill rate
• Led high-volume picking, grading, and dispatch with strict SLA/TAT and FEFO/FIFO compliance
• Optimized routing and vehicle utilization; minimized wastage and near-expiry losses
• Improved manpower productivity through effective planning and execution
Outbound Supply Chain Manager
09/2022 - 02/2025
RELIANCE RETAIL LTD. , Indore
• Directed MP region operations for 80+ stores; managed 1,700+ daily orders with 100% SLA
• Owned transportation, last-mile delivery, and store fulfillment operations
• Reduced NDR/RTO through proactive tracking, RCA, and escalation management
• Managed 150,000 sq. ft. DC and 65+ workforce with strong operational control
Sr. Executive – Hub Operations
04/2022 - 09/2022
ECOM EXPRESS , Indore
• Managed 150,000+ daily shipments ensuring smooth hub operations
• Led PPC, line-haul, and middle-mile connectivity across network
• Ensured SLA compliance, dispatch alignment, and route execution
• Improved throughput by resolving operational bottlenecks
Team Lead Operations
05/2019 - 03/2022
FLIPKART , Indore
• Managed 1,500–2,000 daily shipments with 99% dispatch accuracy
• Led inbound, sorting, dispatch, and last-mile delivery operations
• Improved delivery success rate and reduced NDR
• Optimized routing, load planning, and vehicle utilization
Sr. Transaction Processor
XEROX BUSINESS SERVICES , Indore
• Handled US client complaints across applications with SLA adherence
• Performed RCA and improved first-contact resolution (FCR)
• Managed high-volume queues with quality compliance
Sales Executive
REDBUD (FMCG) , Indore
• Managed distributor and retailer network; drove market expansion
• Achieved sales targets through strong relationship management
• Ensured stock availability and product visibility in market

EDUCATION

MBA
Medicaps Institute , Indore

SKILLS

CERTIFICATIONS

Six Sigma Certification
Advanced Diploma in Logistics & Supply Chain Management

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