Anu Charlie

[email protected] • 07812 345 678 • Buckinghamshire

PROFESSIONAL SUMMARY

Dynamic Microsoft certified and SC cleared Senior Developer & Consultant with over 20 years of experience in developing and implementing high-performance, real-time business-critical systems and databases. Successfully led a team that improved application efficiency by 30% while reducing operational costs by 20% through innovative automation solutions. Adept in MS Dynamics CRM, SQL Server, and Power Platform, I thrive in fast-paced environments, delivering flexible solutions within strict time and budget constraints. Passionate about creating well-engineered applications, I leverage strong problem-solving and analytical skills to drive project success and enhance user satisfaction.

WORK EXPERIENCE

Senior Application Developer
08/2018 - Present
MOD
• Defined and documented technical and functional specifications that improved project clarity, leading to a 30% reduction in development time across multiple projects
• Developed and implemented Dynamics CRM and Power Platform applications, resulting in a 25% increase in user adoption and a 15% boost in customer satisfaction scores
• Conducted data cleaning and reporting initiatives that enhanced data accuracy by 40%, enabling more informed decision-making for stakeholders
• Led data integration and migration efforts between multiple applications, successfully migrating over 100,000 records with zero data loss, streamlining operations and improving system efficiency
CRM Developer
02/2018 - 08/2018
NHG Housing Association
• Defining technical and functional specifications
• Developing and implementing Dynamics CRM solution including CRM configuration and customization
• Server-side code, custom business logic, integration modules, web resources, workflow assemblies, plug-ins & data migration
Solution Architect
12/2017 - 01/2018
DfE
• POC for GITIS system
• Designing technical documents
• Providing & designing Dynamics CRM solution for user stories and data analysis for existing data migration
CRM Dynamics Specialist
05/2017 - 12/2017
Microsoft
• Defining technical and functional specifications
• Developing and implementing Dynamics CRM portal solution including CRM configuration and customization
• Server side code, custom business logic, web resources, workflow assemblies, plug-ins & data integration
Sr. Dynamics CRM Consultant/Developer
04/2017 - 05/2017
Kew Royal Botanic Gardens
• Defining technical and functional specifications
• Architecting and implementing Dynamics CRM solution including CRM configuration and customization
• Server side code, custom business logic, integration modules, web resources, workflow assemblies, plug-ins & data integration
MS Dynamics CRM Consultant/Developer
11/2016 - 03/2017
Netmaster Solutions Ltd
• Defining technical and functional specifications
• Architecting and implementing Dynamics CRM solution including CRM configuration and customization
• Server side code, custom business logic, integration modules, web resources, workflow assemblies, plug-ins & CRM portal solution
MS Dynamics CRM Technical Consultant
03/2016 - 07/2016
Ciber UK Ltd
• Part of an agile development team throughout all the development life cycle (Analysis, design, develop & deployment)
• Creating custom workflows, plugins & web resources, system interface integration
• Mentored, coordinated and supported two developers and two CRM administrators in the creation of Workflow Code Activities, Plugins, Workflows, Web Resources, Forms and general CRM administration
MS Dynamics CRM Consultant
08/2014 - 03/2016
Mastek (UK) Ltd / BT
• Part of an agile development team throughout all the development life cycle (Analysis, design, develop & deployment)
• Creating custom workflows, plugins & web resources, system interface integration
• Designing portal web pages & data migration for CRM & SharePoint
• Project Description: It’s a key project for Home Office Security industry. The purpose of this project is to create a single fit for purpose IT system replacing all the many different existing platforms. This system will manage SIA products: Individual licence applications and renewals, the licence assist and licence manage products and ACS processes.
Sr. Software Developer
08/2013 - 08/2014
Savills (UK) Ltd
• Gathering all business requirement
• Solely responsible for development, management and configuration of CRM applications
• Data migration for CRM applications
• Creating reports and SSIS packages
• Full lifecycle development and configuration management
• Projects Title: Directory Permission Script, Geocode Finder, PM Workflow System, PTN System, Contractor System, Auto Create Property Script, Treasury Note System, Excels & SSRS Reports, SSIS Data Import Packages, CRM Data Migration, Managed to Unmanaged CRM Solution
Sr. IT Developer & Team Leader
08/2008 - 08/2013
Money Debt & Credit Ltd, Watford , Watford
• Lead a team of developers for more than 2 years
• Gathering all business requirement
• Creating and managing database, reporting server and SSIS packages
• Full lifecycle development and configuration management
• Projects Title: Debt Recovery System, Mobius (Lead Management System/ Customer Relation Management System), MDC Lead Service, Card Payment System, Direct Debit System, IMS (IVA Management System), PPIS (PPI Management System), LMS (Loan Management System), Settlement Management System, TDS (Trust Deed Management System), UMS (User Management System), Development Task System, MDC Reporting System, MDC Business Packages, Data Warehouse for Debt & PPIS business.
Web Developer
10/2007 - 08/2008
Legal Protection Services (Only Group), London , London
• Full lifecycle development, configuration management and provide support, maintenance and enhancement to the system
• Projects Title: Only Insurance/Only Finance, Only Leads (Old/New System)
S/W Developer and Technologist
11/2006 - 10/2007
Intelligent Working Ltd, London , London
• Full lifecycle development and configuration management
• Projects Title: Coupon Management System for Standard Bank (London), Investor Tracking System for Oceanwood Capital (London)
Software Developer
06/2002 - 10/2006
Marginz Infotech Pvt. Ltd, India , India
• Full lifecycle development
• Projects Title: Pipeline Construction & management System, Search Engine module for Tech-Centric Site, Inventory & Material Management System for Gas & Oil Industry, Actual Solutions, Pocket PC Application in EVB, Automatic Number Plate Recognization, Gate Device System, School Management System, Medical Billing System

EDUCATION

Master of Computer Applications
01/2002 - 01/2005
Gujarat University , India
Bachelor of Science (Mathematics & Statistics)
01/1999 - 01/2002
Gujarat University , India

SKILLS

Technical Skills: C#, .NET, SQL Server, JavaScript, Power Platform, Entity Framework, Data Migration, ASP.NET
Soft Skills: Leadership, Communication, Problem Solving, Adaptability, Team Collaboration, Presentation Skills
Tools: Visual Studio, MS Dynamics CRM, SharePoint, Power BI, GitHub, TFS, SSIS, SSRS
Other: Python, VB/VBA, MS Office, Azure Table Storage, Crystal Reports, Agile Methodology, Spanish (Fluent), IBM i2 ibase

CERTIFICATIONS

Microsoft Dynamics CRM 2013 Customization and Configuration (MB2-703)

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