Bhavesh Vijay Waghela

[email protected] 8830934975 1004 A-Wing, Laabh Enclave, Near Siddhivinayak Complex, Temghar, Bhiwandi-421302
LinkedIn: https://www.linkedin.com/in/bhavesh-waghela-30a513220

PROFESSIONAL SUMMARY

Results-driven Senior Operations Manager with over 8 years of experience in the FMCG and e-commerce sectors, specializing in optimizing warehouse operations and enhancing inventory accuracy. Successfully implemented SOPs that improved operational efficiency by 30%, resulting in a cost savings of $500K annually. Proven track record in deploying WMS/ERP systems, leading to a 25% reduction in order processing time. Adept at fostering a collaborative team environment and leveraging critical thinking to solve complex logistical challenges, ensuring exceptional customer satisfaction.

WORK EXPERIENCE

Sr. Operation Manager
10/2025 - Present
Salt Oral Care Pvt. Ltd. , Mumbai
Managed end-to-end order fulfillment operations including picking, packing, and shipping to ensure timely and accurate dispatch of customer orders.
Oversaw inventory monitoring and stock reconciliation to maintain accurate stock levels and prevent stockouts or overstock situations.
Handled E-commerce operations across platforms such as Amazon, Nykaa, Myntra, Shopify, and Credit channels, ensuring SLA adherence, smooth order processing, and reduced customer escalations.
Coordinated with logistics partners and transporters to manage deliveries, resolve shipment issues, and optimize transportation costs.
Collaborated with customer service, warehouse, and IT teams to resolve order-related issues and maintain high customer satisfaction.
Identified operational bottlenecks and implemented process improvements, enhancing fulfillment efficiency, packaging quality, and overall customer experience.
Supply chain operations
11/2022 - 10/2025
Godamwale trading & logistics Pvt. Ltd. , Mumbai, India
Managing Multiple Warehouse Operations Pan India level for Multiple Clients (FMCG, Electronic, Chemical, etc).
Top 2 Warehouse & Transport Operational Projects-
Regional Operation management of "Emami Agrotech Pvt. Ltd (FMCG)" Mumbai & Bangalore region. SAP - ERP for billing and inventory management. Logistics with lastmile service to B2B/​B2C.
Regional Operations Management for "District (Zomato)." Delhi & Mumbai Inventory Management, End to End Logistics & Active WMS implemented of INCIFLO for complete warehouse transactions of each records.
Managed 350+ PAN India locations for existing clients in partnership with GW 3PL & 4PL partners.
Ensured complete optimization of resources for smooth operations, leveraging strategic planning and execution to drive efficiency and productivity.
Coordinated with partners to achieve seamless logistics operations, improving supply chain visibility and customer satisfaction.
Implemented process improvements to enhance operational performance, reduce costs, and increase overall quality of service.
Key Points : 3PL Operations Handling, Inventory Management, Warehouse Operation Implementation, SASS/​ERP Tech Implementation Support.
Logistics Co-ordinator
01/2022 - 09/2022
FR8 Logistics and Supply Chain , Bhiwandi, India
Coordinated daily freight movement, load planning, and transporter allocation.
Maintained accurate shipment tracking and system updates.
Negotiated transport rates and ensured on-time loading/​unloading.
Managed client and transporter relationships to ensure service continuity.
Human Resource (Internship)
11/2021 - 01/2022
Aashman Foundation , Bhiwandi, India
Organized internship recruitment drives across college campuses and online platforms to attract and enroll potential candidates.
Screened resumes and application forms, shortlisted suitable candidates, and coordinated the scheduling and confirmation of interviews.
Managed internship postings by creating, updating, and removing ads on internship boards, career portals, and social media platforms.
Supported HR initiatives and company events, including career fairs, campus activities, and internal engagement programs.
Quality Checker
10/2018 - 10/2021
Nykaa Pvt. Ltd , Bhiwandi, India
Supervised outbound warehouse operations including picking, quality checks, packing, and dispatch.
Ensured 100% SKU, quantity, expiry, and packaging accuracy before shipment.
Led daily dispatch operations and courier handovers with manifest accuracy.
Managed team performance of pickers, packers, and quality checkers against daily targets.
Prepared daily operational reports using WMS covering shipped, pending, and exception orders.
Handled inward processes including GRN checks, put-away, and storage optimization.

EDUCATION

Bachelor of Commerce
01/2019 - 01/2022
Swayam Siddhi degree college, Mumbai, Maharashtra , Bhiwandi, India
HSC in Commerce
01/2018 - 01/2019
Swayam Siddhi jr. College, Mumbai, Maharashtra , Bhiwandi, India
SSC (Maharashtra Board)- English
01/2016 - 01/2017
Shree Halari Visa Oswal School and Jr.college, Mumbai, Maharashtra , Bhiwandi, India

SKILLS

CERTIFICATIONS

The Fundamentals of Marketing
Google
Responsive Web Design
freeCodeCamp.org
Drawing
school level
Sports
school level

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