Debra Stull

[email protected] • (765)913-6600 • Rowland, NC

PROFESSIONAL SUMMARY

Service-minded insurance agent with 20+ years of experience

WORK EXPERIENCE

Managing Insurance Agent
12/2025 - Present
I-Mark Insurance Group , Raeford, NC
• Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options for personal lines and commercial lines customers.
• Managed high-volume caseload proficiently with new business sales and renewals.
• Performed managing administrative task such as maintaining agency records.
Commercial Customer Service Agent
06/2023 - 07/2025
Dream Assurance , Overland Park, KS
• Served as point of contact for insurance inquiries and adjustments
• Reviewed and shopped insurance policies to ensure compliance with contracts and insurance company risk appetite
• Balanced customer contract benefits with insurance company requirements to optimize commercial benefits
• Collaborated with team members to provide exceptional customer service and support to clients
Commercial Customer Service Agent
05/2017 - 06/2022
Mayflower Insurance , Greenwood, IN
• Point of contact for commercial trucking clients, addressing general insurance inquiries and handling mid-term adjustments
• Maintained accurate and up-to-date client files detailing risk, exposure, and premium information
• Reviewed and shopped insurance policies to ensure compliance with customer contracts and mitigate risk for the company
• Balanced insurance company risk appetite with commercial benefits for customer contracts
Hospitality Customer Service Agent
04/2003 - 05/2018
United Insurance Agency , Muncie, IN
• Acted as the primary contact for hospitality clients, addressing insurance inquiries and adjustments
• Maintained accurate client files with details on risk, exposure, and premiums
• Reviewed and shopped insurance policies to align with customer contracts and insurance company risk appetite
• Balanced customer contract benefits with insurance company requirements

EDUCATION

P&C License
Property and Casualty insurance licence for North Carolina #10789253

SKILLS

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