Deepak VK

[email protected] +971 524313773 Al Nadah 2, Dubai

PROFESSIONAL SUMMARY

Results-driven Global Visa Consultant with over 2 years of specialized experience in Dubai’s travel and immigration sector. Expert in managing end-to-end applications for Schengen, UK, USA, Canada and 40+ international destinations, including urgent appointments, first-time applicants, and refusal-sensitive cases. Proven track record in converting client inquiries into successful visa approvals and comprehensive travel packages while consistently achieving sales targets. Skilled in embassy documentation requirements, VFS processes, itinerary planning, and delivering exceptional client service that builds lasting relationships and repeat business.

WORK EXPERIENCE

Global Visa Consultant – Sales
03/2025 - Present
TravNook Travels and Tourism LLC , Dubai, UAE
Convert assigned leads into confirmed visa applications and travel services.
Provide end-to-end visa assistance for 40+ countries including Schengen, UK, USA, Canada, Asia, Africa and Middle East.
Guide clients through documentation, appointment booking, application submission and visa tracking.
Coordinate with the holidays team to design customized travel packages based on client preferences.
Maintain strong client relationships while achieving monthly sales and revenue targets.
Global Visa Consultant
09/2024 - 02/2025
Go Kite Travels & Tours , Dubai, UAE
Consulted clients on suitable visa options based on travel plans and eligibility.
Processed tourist, business and transit visa applications while ensuring regulatory compliance.
Prepared documentation and monitored visa application progress.
Provided timely updates and maintained excellent customer service standards.
Travel Operations Consultant Grade 2
06/2023 - 07/2024
HTIC Global (Infopark) , Kochi, India
Planned and managed travel itineraries including flights, hotels and transport.
Handled travel bookings using travel management systems.
Advised clients on visas, travel insurance and documentation.
Resolved customer travel concerns before and during trips.
Senior Associate – AT&T Internet Support
09/2019 - 03/2023
Sutherland Global Services , Kochi, India
Handled technical and billing support for AT&T broadband and fiber customers.
Resolved connectivity issues and guided customers through device setup.
Promoted service upgrades and handled complex escalations.
Customer Service Associate – Amazon Process
09/2019 - 03/2023
Sutherland Global Services , Kochi, India
Handled inbound customer service for orders, returns and account issues.
Delivered fast resolutions while maintaining service quality standards.
Ecommerce Assistant
04/2017 - 07/2019
Laxzo Pvt Ltd (UK Based Company) , Kochi, India
Managed product listings, pricing and images on ecommerce platform.
Coordinated order fulfillment and shipment processes.
Handled customer queries and inventory tracking.
Sales Executive
07/2015 - 01/2017
Veegees Enterprises , Kochi, India
Identified new sales opportunities and built client relationships.
Worked toward monthly and yearly revenue targets.

EDUCATION

Higher Secondary
01/2016
National Institute of Open Schooling (NIOS) , Kochi, India

SKILLS

Technical Skills: MS Office (Word, Excel) & Adobe Photoshop
Soft Skills: Visa Appointment Booking, Submission & Real-Time Tracking, End-to-End Visa Processing & Documentation, Lead Conversion & Consistent Sales Target, Custom Itinerary Planning & Travel Solutions, Refusal-Sensitive Cases & Re-Application Strategies

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