Gabriel Dares

[email protected] • Malta
LinkedIn: www.linkedin.com/in/gabriel-dares-4929013a1

PROFESSIONAL SUMMARY

Entry-Level Administrative Assistant | Customer Service Experience | Seeking Office Opportunity

WORK EXPERIENCE

Sales Assistant
01/2025 - 03/2025
TERRA FORTE AGROPECUÁRIA , Minas Gerais, Brazil
• Assisted customers with product selection and purchases
• Managed sales transactions and daily customer service
• Maintained store organization, cleanliness, and product display
• Handled inventory organization and basic stock control
• Worked independently, taking full responsibility for daily store operations
Office Support Assistant
02/2018 - 08/2018
Rede Sky , Brazil
• Provided customer support to players, assisting with questions, issues, and in-game problems
• Assisted with moderation tasks, including reviewing reports and applying bans according to platform rules
• Helped maintain a positive and fair community environment
• Communicated clearly with users and team members to resolve issues efficiently
• Gained experience in customer service, responsibility, and problem-solving

EDUCATION

English Language Course, English as a Second Language
10/2025 - 12/2025
European School of English Ltd.
High School Diploma, General Education
01/2019 - 01/2024
Escola Estadual Prefeito Jayme Toledo

SKILLS

Technical Skills: CRM Software, Multichannel Support
Soft Skills: Communication, Empathy, Problem Solving, Patience, Active Listening, Team Collaboration, Conflict Resolution, Time Management
Tools: LiveChat
Other: Customer Service Training

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