GEKEELA RAY

[email protected] • 919-418-5348 • Clayton, NC

PROFESSIONAL SUMMARY

Dynamic administrative professional with proven expertise in streamlining office operations, managing complex calendars, and ensuring compliance in fast-paced environments. Adept at supporting workforce development initiatives and HR operations, having coordinated over 15 programs that improved departmental efficiency by 20%. Skilled in data entry, recordkeeping, and reporting, I bring meticulous attention to detail and proactive problem-solving to enhance organizational productivity. Ready to leverage strong communication and coordination skills to drive success in administrative roles.

WORK EXPERIENCE

Career Advisor
01/2024 - Present
Department of Commerce , Clayton, NC
• Led administrative and program support for workforce development initiatives, serving over 300 diverse clients annually and improving participant engagement by 15%
• Maintained 100% accuracy in participant records, case notes, and compliance documentation within NCWorks and internal systems, ensuring audit readiness
• Coordinated scheduling and logistics for 50+ client appointments, workshops, and meetings monthly, enhancing operational efficiency by 20%
• Prepared detailed reports and tracked participant progress using data-driven methods, contributing to a 10% increase in program retention rates
Talent Acquisition Specialist
01/2021 - 01/2024
BrightSpring Health Services / Equus , Raleigh, NC
• Supported recruitment and HR operations by managing applicant intake, documentation, and onboarding materials
• Coordinated hiring events, interview schedules, and candidate communications
• Maintained confidential employee and applicant files in HRIS/ATS systems
• Provided front-desk and reception coverage, handling phones, emails, and visitor inquiries
• Assisted with data entry, reporting, and administrative tasks to support talent acquisition goals
Talent Development Advisor / Hospitality Coach
01/2022 - 01/2024
Equus Workforce Solutions , Raleigh, NC
• Managed NCWorks job postings and assisted with planning and executing career expos and employer events
• Coordinated schedules, tracked attendance, and prepared workshop materials and presentations
• Provided career assessments and administrative support for programs serving 60+ participants
• Liaised with employers, community colleges, and internal teams to ensure program compliance and success
Human Resources Assistant
01/2021 - 01/2021
ResCare Community Living , Raleigh, NC
• Supported HR department with employee onboarding, personnel file maintenance, and compliance documentation
• Assisted with data entry into HR systems and maintained confidentiality of sensitive records
• Coordinated new hire paperwork, orientation materials, and training schedules
• Provided administrative support including filing, copying, scanning, and correspondence
Senior Recruiter
01/2019 - 01/2020
Wimbush & Associates
Front Desk Representative
01/2018 - 01/2019
Candlewood Suites
Telephone Operator
01/2015 - 01/2018
Concord Hospitality
Teacher Assistant
01/2005 - 01/2008
Head Start

EDUCATION

Bachelor of Arts, Mass Communications
Shaw University , Raleigh, NC
High School Diploma
Enloe High School , Raleigh, NC

SKILLS

Technical Skills: Program Coordination, Calendar Management, Recordkeeping, Data Entry, Invoice Processing, HR Onboarding, Reporting
Soft Skills: Customer Service, Communication, Organizational Skills, Time Management, Team Collaboration, Attention to Detail
Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, NCWorks, HRIS Systems, ATS Systems, OPERA
Other: Workshop Support, Training Support, Compliance, File Management, Career Advising, Department of Commerce Knowledge

CERTIFICATIONS

Hospitality Certificate
START (AHLEI)
ServSafe
TIPS
OPERA System Certificate
Certified Resume Consultant (CRC) – Silver

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