GOUTHAMI POTNURU

[email protected] • 9398572562 • 12-6-27D,Gynedi Street, Srikakulam

LinkedIn: https://www.linkedin.com/in/gouthami-potnuru-298672191

PROFESSIONAL SUMMARY

Results-driven System Engineer with expertise in C, C#, Python, SQL committed to leveraging innovative technologies to optimize system performance and drive project success. Proven track record of improving system efficiency by 15% through strategic automation and code optimization. Adept at collaborating across multidisciplinary teams to deliver scalable solutions that meet complex technical requirements. Passionate about continuous learning and applying cutting-edge tools to solve challenging engineering problems.

WORK EXPERIENCE

System engineer

05/2022 - Present

Tata consultancy services , chennai, India

• Led a team of 4 engineers in leveraging Dynatrace, Splunk, and ServiceNow to proactively monitor and resolve over 200 critical incidents monthly, reducing average resolution time by 30% and improving system uptime by 15%

• Mentored junior engineers in developing and executing SQL queries and Python scripts, automating data extraction and incident analysis which enhanced reporting accuracy and efficiency by 25%

• Managed incident tracking and workflow using Jira and ATM-IDM tools, driving cross-functional collaboration that ensured 99% SLA compliance and improved customer satisfaction scores by 10%

• Engineered and maintained the BinCard package using .NET with C#, leading enhancements that streamlined inventory management processes, reduced manual errors by 20%, and contributed to a 12% reduction in inventory holding costs

Graduate Apprentice Trainee

03/2021 - 02/2022

Hindustan Petroleum Corporation Limited

• Utilized JD software to accurately estimate project costs and technical requirements, improving estimation efficiency by 15%

• Supported engineering teams in technical field operations, contributing to timely project completion and adherence to quality standards

• Assisted in data collection and analysis for process optimization, resulting in a 10% reduction in resource wastage

• Collaborated with senior engineers to develop practical solutions for field challenges, enhancing overall team productivity

EDUCATION

B.Tech in Civil Engineering

01/2016 - 01/2020

Jawaharlal Nehru Technological University Kakinada GPA: 8.80

Class XII

01/2014 - 01/2016

Sri Chaitanya Junior College GPA: 96.2

Class X

01/2014

St. Josephs High School GPA: 76%

SKILLS

Technical Skills: C, C#, Python, SQL, STAAD.Pro, Django, Flask, AWS Lambda, AWS EC2, AWS S3

Soft Skills: Adaptability, Multitasking, Project Coordination, Analytical Thinking, Problem Solving, Communication, Teamwork, Leadership

Tools: Dynatrace, Splunk, MS Office, Git, AWS CLI, Jira

Other: AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, Agile Methodology, Tata Consultancy Services

CERTIFICATIONS

AWS certified Cloud Practioner

05/2022

Amazon web services

Microsoft Certified: Azure Fundamentals

06/2022

Microsoft

Java

09/2022

Frontlines EduTech (FLM)