Harley Willersdorf

[email protected]

PROFESSIONAL SUMMARY

Dedicated Crew Member with 6 months of experience at KFC, skilled in Point of Sale (POS) operations, cash handling, and delivering exceptional customer service. Proven ability to collaborate effectively with team members to consistently meet and exceed drive-thru time targets while maintaining high standards of order accuracy and efficiency. Committed to enhancing customer satisfaction through fast, accurate service and a positive team environment.

WORK EXPERIENCE

Crew Member
07/2025 - 12/2025
KFC , Burnley
Delivered fast, friendly service in a high-volume KFC location, consistently achieving customer satisfaction during peak hours
Operated POS system with accuracy to process cash and card transactions daily,
Built positive customer relationships through clear communication and a welcoming attitude,
Collaborated with team members to streamline operations during busy shifts

EDUCATION

Completion of Year 10
Camberwell High School

SKILLS

Technical Skills: Point of Sale (POS) Operation, Cash Handling, Order Processing, Transaction Accuracy
Soft Skills: Customer Service, Communication, Team Collaboration, Problem Solving, Adaptability, Conflict Resolution, Professionalism, Time Management
Tools: POS Systems
Other: Customer Satisfaction Focus, Food Service Industry Knowledge

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