HERMAN ALMADO SALCEDO JR.

[email protected] 09301297383 Leon, Western Visayas

PROFESSIONAL SUMMARY

Experienced Customer Service Representative with a proven track record of delivering exceptional support and enhancing customer satisfaction. Skilled in communication, problem-solving, and conflict resolution, with a strong ability to manage high-volume inquiries efficiently. Committed to providing timely and effective solutions to ensure positive customer experiences and foster brand loyalty.

WORK EXPERIENCE

Customer Service Representative
03/2022 - 09/2022
Inspiro PH
Advertising Specialist
11/2022 - 03/2024
Future Advertising Consultant Services
Customers Service Representative
07/2024 - 10/2025
Sagility

EDUCATION

Bachelor of Science in Marine Engineering
01/2015 - 01/2018
PHINMA-University of Iloilo
Secondary School
06/2011 - 03/2015
Leonora S. Salapantan National High School

SKILLS

Soft Skills: Problem Solving, Time Management, Adaptability