Hussein Salemeh

[email protected] • +96170703885 • Lebanon

PROFESSIONAL SUMMARY

Passionate professional seeking growth-oriented roles in innovative organizations. Eager to join environments prioritizing skill enhancement and enriched experiences. Dedicated to continuous learning and ready to contribute to team excellence.

WORK EXPERIENCE

Junior IT Specialist
06/2025 - Present
Tatouche , Dekwaneh
• Led the resolution of hardware and software issues, managing over 200 support tickets monthly to ensure minimal downtime and enhanced user productivity
• Streamlined the ticketing process by implementing a standardized tracking system, reducing average resolution time by 15%
• Diagnosed and resolved basic network problems, improving network uptime by 10% and supporting seamless business operations
• Collaborated with cross-functional teams to maintain IT asset inventory, ensuring accurate tracking and timely maintenance
IT Officer
06/2024 - Present
Lancaster Eden Bay
• Installing and maintaining hardware and software components of the IT infrastructure.
• Creating Backup Infrastructure using Synology.
• Configuring Network Firewalls (FortiGate and Mikrotik).
• Collaborating with other departments to identify IT needs and develop solutions to meet business requirements
• Ensure data security and implement measures to protect against unauthorized access or data breaches.
Junior IT Specialist
12/2021 - 10/2022
Al Mabarrat Institute
• Provided technical support and assistance to end-users within an organization.
• Ensured technology-related issues and inquiries are resolved efficiently to minimize downtime and disruptions.
Network Engineer
06/2019 - 06/2021
CompuCode
• Managed the organization's network infrastructure.
• Installation, configuration, maintenance, and troubleshooting of network hardware, software, and services.
• Ensured that the network operates smoothly, securely, and efficiently to support the organization's business operations.
IT Helpdesk
09/2017 - 06/2019
Safa Computers
• Provided technical support to students, faculty, and staff.
• Ensured effective use technology resources for academic and administrative purposes.
• Diagnosed and resolved technical issues.
• Answered inquiries.
• Offered guidance to end-users.

EDUCATION

Information Technology and Operations Management
09/2017 - 06/2023
Lebanese International University

SKILLS

Technical Skills: Python, PowerShell Scripting, Linux, Windows, Networking, Network Automation, Security
Soft Skills: Problem Solving, Fast Learner, Communication
Other: Technician Skills

CERTIFICATIONS

CyberSecurity Fundemantels
Advanced CyberSecurity Specialist
Introduction To Network (CCNA)
Switching,Routing, and Wireless Essentials Course (CCNA 200)
CCNA 301
IT Basics Support
Cisco