Jennifer Moore

[email protected] +16123069789 Saint Paul, MN 55128

PROFESSIONAL SUMMARY

Organized and dependable candidate looking for new challenges. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK EXPERIENCE

Specialty Client Service Rep
12/2022 - Present
Animal Emergency and Referral Center of Minnesota , Oakdale, MN
Communicate effectively and clearly with clients
Provide delicate care for euthanasia clients
Admit patients efficiently and accurately
Process deposits, payments and refunds accurately
Maintain the appearance and cleanliness of all client areas (lobby, exam rooms and restrooms)
Maintain all areas of responsibility effectively (voicemails, subtotal updates, patient updates, etc)
Work as a liaison between client and doctors and technicians
Business Operations Rep, Support Admin.
10/2019 - 12/2022
Securian Financial Group , Saint Paul, MN
Fulfilled customer orders by retrieving requests via email or Workflow Management
Handled internal change requests from plan administrators to update things such as: contacts, authorized signers, email addresses, mailing addresses and phone numbers on individual retirement plans
Collaborated with various areas to support daily activities
Recorded accurate and efficient records in our customer database
Individual Life New Business Rep
12/2015 - 10/2019
Securian Financial Group , Saint Paul, MN
Handled individual life insurance applications, ensuring that we had the proper signatures and forms needed for processing
Worked closely with underwriters to order necessary medical records for individual life insurance applicants
Contributed to team objectives in fast-paced environment
Assistant Director Infant Program/Teacher
08/2014 - 12/2015
Edina Cradle Club , Edina, MN
Conducted tours of our facility to potential families
Handled enrollments and tuition payments
Conducted interviews/reviews for perspective and current staff
Handled scheduling of staff
Held parent/teacher conferences
Provided a safe and nurturing environment for those enrolled in our program
Lead Infant Teacher
06/2011 - 08/2014
Close To My Heart Childcare , Maplewood, MN
Provided a safe and nurturing environment for those enrolled in my classroom
Created monthly calendars implementing our programs curriculum
Provided age-appropriate activities for those in my classroom
Played a key role in obtaining our NAEYC Accreditation (National Association for the Education of Young Children)
Worked closely with the public health nurse and licensing to maintain licensing guidelines
Lead parent/teacher conferences

SKILLS

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