Jennifer Moore

[email protected] • +16123069789 • Saint Paul, MN 55128

PROFESSIONAL SUMMARY

Organized and dependable candidate looking for new challenges. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK EXPERIENCE

Specialty Client Service Rep
12/2022 - Present
Animal Emergency and Referral Center of Minnesota , Oakdale, MN
• Communicate effectively and clearly with clients
• Provide delicate care for euthanasia clients
• Admit patients efficiently and accurately
• Process deposits, payments and refunds accurately
• Maintain the appearance and cleanliness of all client areas (lobby, exam rooms and restrooms)
• Maintain all areas of responsibility effectively (voicemails, subtotal updates, patient updates, etc)
• Work as a liaison between client and doctors and technicians
Business Operations Rep, Support Admin.
10/2019 - 12/2022
Securian Financial Group , Saint Paul, MN
• Fulfilled customer orders by retrieving requests via email or Workflow Management
• Handled internal change requests from plan administrators to update things such as: contacts, authorized signers, email addresses, mailing addresses and phone numbers on individual retirement plans
• Collaborated with various areas to support daily activities
• Recorded accurate and efficient records in our customer database
Individual Life New Business Rep
12/2015 - 10/2019
Securian Financial Group , Saint Paul, MN
• Handled individual life insurance applications, ensuring that we had the proper signatures and forms needed for processing
• Worked closely with underwriters to order necessary medical records for individual life insurance applicants
• Contributed to team objectives in fast-paced environment
Assistant Director Infant Program/Teacher
08/2014 - 12/2015
Edina Cradle Club , Edina, MN
• Conducted tours of our facility to potential families
• Handled enrollments and tuition payments
• Conducted interviews/reviews for perspective and current staff
• Handled scheduling of staff
• Held parent/teacher conferences
• Provided a safe and nurturing environment for those enrolled in our program
Lead Infant Teacher
06/2011 - 08/2014
Close To My Heart Childcare , Maplewood, MN
• Provided a safe and nurturing environment for those enrolled in my classroom
• Created monthly calendars implementing our programs curriculum
• Provided age-appropriate activities for those in my classroom
• Played a key role in obtaining our NAEYC Accreditation (National Association for the Education of Young Children)
• Worked closely with the public health nurse and licensing to maintain licensing guidelines
• Lead parent/teacher conferences

SKILLS

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