Kamran Abbasov

[email protected] +994552845861 Baku city, 9th residential complex
LinkedIn: linkedin.com/in/kamran-abbasov-056b695b

PROFESSIONAL SUMMARY

Manager experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Dedicated F&B manager promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams.

WORK EXPERIENCE

Bartender
01/2013 - 01/2013
Cratos Premium Hotel&Casino(Cyprus)
Delivered exceptional customer service to over 150 guests weekly at Cratos Premium Hotel&Casino, enhancing guest satisfaction scores by 15% within six months
Streamlined bar operations by implementing an inventory tracking system, reducing waste by 20% and cutting supply costs by $5,000 annually
Trained and mentored a team of 5 junior bartenders, improving team efficiency and service speed during peak hours by 25%
Collaborated with management to design and promote signature cocktails, increasing bar revenue by 10% during promotional periods
Waiter
01/2014 - 01/2014
Jumeirah Bilgah Beach Hotel
Delivered exceptional customer service to over 100 guests daily at Jumeirah Bilgah Beach Hotel, enhancing guest satisfaction scores by 15% within six months
Streamlined order processing and coordination with kitchen staff, reducing average service time by 20% and improving table turnover rates
Trained and mentored 5 new waitstaff, fostering a collaborative team environment and ensuring consistent service quality
Implemented upselling techniques that increased beverage sales revenue by 10%, contributing to overall hotel profitability
Waiter
01/2017 - 01/2017
Hyatt Regency Baku
Waiter (2019-2022), F&B Team Leader (2022-2023)
01/2019 - 01/2023
Hilton Baku
F&B supervisor
01/2024 - 01/2024
The Landmark Baku
Assistant outlet manager
01/2024 - Present
Bilgah Beach Hotel

EDUCATION

Tourism and Hotel Management
01/2011 - 01/2015
Azerbaijan Tourism and Management University

SKILLS

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