MARQUESS DAWSON

[email protected] • 859.595.9497 • Old Hickory, TN 37138
LinkedIn: linkedin.com/in/marquessdawson

PROFESSIONAL SUMMARY

Dynamic Director of Sales based in the Nashville area with proven expertise in leading diverse teams ranging from 5 to over 50 sales professionals, including Sales Managers, Account Executives, Account Managers, and SDRs. Proficient in multiple CRM platforms such as Pipedrive, HubSpot, and Salesforce, driving strategic account management and demand generation initiatives that consistently exceed pipeline and revenue targets. Adept at cultivating high-performing sales cultures and implementing data-driven GTM strategies that accelerate customer development and retention. Committed to leveraging technology and leadership skills to deliver measurable business growth and operational excellence.

WORK EXPERIENCE

Director of Sales
01/2025 - Present
JumpCrew
• Lead a multi-state sales organization spanning outside sales, account management, and customer development
• Developed and executed customer growth strategies that drove consistent YoY revenue gains and stronger retention
• Managed and coached leaders and reps, improving productivity, customer satisfaction, and sales execution
• Partnered with marketing, product, and operations stakeholders to align field strategy with corporate objectives
• Leveraged analytics to identify portfolio risks, growth opportunities, and competitive insights
• Improved forecasting accuracy through KPI frameworks and standardized reporting
Sales Manager
09/2023 - 12/2024
JumpCrew , Nashville, Tn
• Managed a hybrid team responsible for outbound sales, pipeline development, and customer
• expansion.
• Designed territory and segmentation plans aligned with demand trends and customer
• behaviors.
• Implemented coaching programs to enhance sales readiness, product knowledge, and
• execution quality.
• Identified market patterns and customer needs to refine targeting and expand revenue
• opportunities.
• Strengthened customer experience through streamlined processes and cross-team
• collaboration.
Digital Sales Manager
02/2022 - 07/2023
Microsoft , Nashville, Tn
• Led a high-performing outside sales team focused on SMB and mid-market customers.
• Achieved 134% to quota through effective targeting, account planning, and coaching.
• Delivered training on sales techniques, product knowledge, and customer engagement.
• Enhanced forecasting discipline through structured pipeline reviews and KPI
• accountability.
• Strengthened long-term customer relationships through consultative engagement and
• solution mapping.
Digital Sales Representative
09/2021 - 02/2022
Microsoft , Nashville, Tn
• Managed a diverse book of business across multiple verticals, identifying growth
• opportunities.
• Generated over $2M in new pipeline through targeted outreach and consultative selling.
• Collaborated cross-functionally to improve customer outcomes and accelerate deal
• velocity.
Direct Sales Manager
04/2021 - 09/2021
Microsoft , Nashville, Tn
• Transitioned team to a relationship-first approach emphasizing retention and value
• delivery.
• Improved performance through coaching, communication standards, and structured
• sales rhythms.
• Recruited and led high-performing sales teams, driving customer satisfaction and
• revenue growth.

EDUCATION

Bachelor of Arts, History
University of Kentucky

SKILLS

CERTIFICATIONS

Sandler Sales Enablement
08/2024
JumpCrew

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