MELODY ADEWUNMI

[email protected] • +2347040690934
LinkedIn: (36) Melody Adewunmi | LinkedIn

PROFESSIONAL SUMMARY

Motivated Industrial Mathematics – Computer Science student at Covenant University (started in October 2025) with a strong academic foundation, including a 3.4 GPA from Taidob College. Skilled in Microsoft Office, computer applications, and accurate information management, supported by relevant certifications that validate my technical abilities. I bring exceptional attention to detail, strong organizational skills, and a reliable work ethic, along with the ability to work independently or as part of a team. Dedicated to delivering high-quality results and continuously developing my professional and technical skills.

WORK EXPERIENCE

Customer Retention Officer and Network Engineer
02/2024 - 07/2025
Bright Technologies , Ogun State, Nigeria
• Executed fiber optics installations and performed advanced troubleshooting to ensure optimal network performance and minimize downtime
• Collaborated with cross-functional teams to support customer retention through technical issue resolution and service quality improvements
• Conducted regular maintenance and diagnostics on network infrastructure, reducing service interruptions by 15%
• Provided technical guidance and support to junior staff, enhancing team efficiency and knowledge in fiber optic technologies
Community Management Intern
08/2023 - 08/2024
Zendit Technology , Lagos, Nigeria
• Managed and engaged a community of over 500 customers and brand ambassadors across multiple social media platforms, enhancing brand loyalty and customer satisfaction
• Coordinated communication between internal teams and external ambassadors to streamline campaign execution and improve response times by 20%
• Developed and implemented social media strategies that increased community interaction by 30%, driving higher user retention and brand awareness
• Monitored customer feedback and resolved issues promptly, contributing to a 15% improvement in overall customer sentiment

EDUCATION

High school diploma
09/2019 - 08/2023
Taidob College , Ogun State, Nigeria GPA: 3.4

SKILLS

Technical Skills: Data Entry, Data Verification, Data Management, Data Protection Compliance, Software Development, Vue.js Framework, IT Essentials, Typing
Soft Skills: Communication, Problem Solving, Decision Making, Teamwork, Leadership, Attention to Detail, Organizational Skills, Reliability, Time Management
Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office Suite, HTML, CSS, JavaScript, Python, Notion, Google Sheets, Basic SQL Knowledge, Trello / ClickUp
Other: Certified Vue.js Developer (Coursera), Confidentiality, Training Participation

CERTIFICATIONS

Certified in Software development
04/2024
Tech4Dev
Certified in Introduction to VuejS Framework
08/2023
Coursera
Certified in Software development
09/2023
Tech4Dev
CISCO IT Essentials
10/2025
CISCO

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