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Reviewing and verifying the details of a transaction or request initiated by a maker
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Declining a transaction and sending it back to the maker for rectification or providing a valid reason for the decline if discrepancies or issues are found
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Verifying all supporting documentation is in place and valid before final approval
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Managed queue efficiently, reducing waiting times and improving Onshore satisfaction
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Participating in audits and assisting with the preparation of necessary reports, such as large currency transaction reports
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Ensuring all figures, account details, and information entered into the system are correct and match with the documentation
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Checking all transactions and processes comply with internal bank policies and external regulatory requirements
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Monitoring for and identifying any potential fraud indicators or suspicious activities to prevent losses
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Acting as a quality control point to catch human errors to mitigate the operational loss and reputation loss
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Ensuring all approvals, rejections, and any amendments are properly documented and an audit trail is maintained for all activities