Nabanita Bhowmick

[email protected] • 9831643070 • C-26, JAL VAYU VIHAR, BLOCK – LB, SECTOR – III, SALT LAKE CITY, KOLKATA - 700106

PROFESSIONAL SUMMARY

A challenging, responsible and established career in Administration, Human Resource, Secretarial, Document Control, Purchase and willingness to learn new software and new techniques of works, adding in the organization growth while enhancing my professional and personal skills.

WORK EXPERIENCE

Selling Partner Support
07/2023 - Present
Amazon
• Provided Technical and Operational Assistance to Amazon Vendors, ensuring smooth product listings, inventory management, and order fulfillment
• Issue Resolution: Troubleshooted and resolved vendor issues related to product data, account management, and performance metrics on the Amazon Vendor Central platform
• Upscaled to Direct Fulfillment
• Mentoring New Hires for SPS-Vendors
Executive - Operations
08/2008 - 01/2010
IBM Daksh Business Process Services Pvt. Ltd.
• Working in a Voice Process, PLSC (Personal Lending Service Center) for the client Lloyds TSB handling Inter Branch Queries
• Debt Recovery and Resettlement
Associate
03/2007 - 11/2007
Wipro Limited , Kolkata Development Center
• Providing Technical Solutions and Administer Client Database for Hewlett Packard (HP North America)
• Technical Troubleshooting in Windows XP, Vista and Windows 7
Administration Officer
05/2004 - 03/2007
Bhattacharyya Orthopaedics & Related Research Centre (P) Ltd.
• Work with the Chairman with the daily responsibilities of the hospital
• Run the maintenance department so that the hospital works smoothly
• Helping Out all Administrative problems of hospital
• Coordinating Communication between Doctors and management
• Take interviews and recruiting of new candidates
• Making appointment letters for the newly appointed and distribute them
• Making monthly salary sheets and distribute salary to the employees
• Interacting with different companies while buying equipments for the companies
• Coordinating between the Patient and Management so that they do face any problems
• Looking into the admission and discharge procedure of the hospital
• Registration of orders, letters, business correspondence and forwarding to the executors
• Other tasks as assigned
Secretary & Office Assistant
12/2001 - 05/2004
Gamuda-WCT (India) Private Limited
• Assist the General Manager with daily responsibilities of the project
• Worked with the Technical Team and give them all support
• Managing the Store of the Project and keep record of it
• Filling up of the Requisition Orders for the store items
• Interacting with the Purchase department so that the purchase orders are delivered in time
• Interacting with the consultants of the project and give them all support
• Worked as a Document Controller for the Project
• Other tasks as assigned
Secretary & Computer Operator
06/2000 - 11/2001
National Highway Authority of India
• Assist the Manager (Tech) with daily responsibilities
• Answer telephone and take messages as necessary
• Pick up and deliver mail
• Work as a document controller
• Run errands across campus as necessary
• Make copies of documents and guides as needed
• Managing the Administration of the office
• Other tasks as assigned

EDUCATION

Professional Diploma In Marketing Management
01/2007
All India Management Association
Diploma in Business Administration
01/2001
B. Sc. (Mathematics)
01/1996
University of Burdwan
Higher Secondary
01/1994
West Bengal Council of Higher Secondary Education GPA: 55.6 percent
I.C.S.E
01/1992
Indian Certificate of Secondary Examination GPA: 79 percent

SKILLS

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