Nataliya PROKOPECHKO

[email protected] • +380504175837 • Lviv, Ukraine

PROFESSIONAL SUMMARY

Experienced leader with 10+ years in multinational organizations. Proven record in leading large teams, implementing governance and compliance systems, and building staff capacity. Skilled in performance management, change leadership, with a strong commitment to integrity, diversity, and organizational excellence. Strong background in working in multicultural and matrix environments. Motivated to contribute and apply these skills in the humanitarian field.

WORK EXPERIENCE

Change Manager in Sales transformation project CIM (Customer Investment Management)

02/2024 - Present

LLC "Nestlé Ukraine" , Kyiv

• Developed and executed comprehensive change management and people related risk mitigation plans across South-East Europe (Ukraine, Romania - live, Bulgaria, Adriatic, Moldova - ongoing)

• Conducted stakeholder analysis and designed multi-channel communication plan to ensure alignment and compliance

• Supported Ukraine as the pilot country for regional rollout, achieving a successful Go-Live in January 2025

Payroll Processes Lead

09/2019 - 01/2024

Nestlé Business Services , Lviv

• Directed payroll operations for 32,000+ employees across 10 markets, ensuring compliance with laws and company standards

• Built strategic partnerships with senior stakeholders, aligning payroll governance with business services

• Managed and coached a large team, promoting best practices in compliance, process improvement, and talent development

• Key Achievements:

• ✔ Designed and implemented interoperability strategy with Manila back-up center, ensuring business continuity

• ✔ Designed and launched a Capability Building Program for payroll, embedding accountability and skills development

Credit Management and Collection Lead

12/2013 - 08/2019

Nestlé Business Services , Lviv

• Led credit management and collections for 16 countries, overseeing compliance with financial governance standards

• Managed a team of 70+ employees, including 5 leaders, ensuring adherence to organizational controls and quality assurance

• Defined growth strategies aligned with corporate objectives

• Key Achievements:

• ✔ Executed a major O2C transformation, rolling out new processes in 8 markets within 1 year

• ✔ Implemented a HUB & Spoke model, optimizing compliance and operational efficiency across regions

• ✔ Established a Master Data Management Team, consolidating governance of vendor, material, and customer data

EDUCATION

Master in German Philology

09/1999 - 06/2004

Yuriy Fedkovych Chernivtsi National University , Chernivtsi

SKILLS

CERTIFICATIONS

Certificate TestDaF (Deutsch als Fremdsprache)

Goethe-Institut, Germany

Certificate Prøve i Dansk 3 (Danish for foreigner)

Danish Ministry of Education, Danmark