OLUWADAMILOLA ADESOKAN

[email protected] • 929-269-9362 • New York City

LinkedIn: www.linkedin.com/in/dammieadesokan

PROFESSIONAL SUMMARY

Strategic and service-driven professional with 9+ years of cross-sector experience in public service, operations, and marketing, currently excelling as a Caseworker at NYC’s OfCice of Child Support Services (OCSS). Proven ability to manage high-volume caseloads, ensure regulatory compliance, and support citywide service initiatives. Combines an MBA with a deep understanding of data-informed decision-making, stakeholder engagement, and operational leadership. Adept at leveraging NYC agency systems and delivering high-impact results aligned with government objectives. Focused on long-term advancement within government service, with a strong interest in leadership roles spanning policy development, public administration, and strategic program management.

WORK EXPERIENCE

Caseworker

01/2024 - Present

OCSS-DSS-HRA , New York City, USA

• Manage and monitor over 200 active child support cases, ensuring compliance with state and federal mandates

• Conduct investigative interviews to gather financial, legal, and familial information to establish or enforce support obligations.

• Use ASSET, ECFS, NYCWAY, and WMS to process legal actions, track compliance, and generate accurate case reports.

• Collaborate with legal departments, enforcement units, and financial services to resolve complex case matters.

• Maintain detailed records and meet strict deadlines while ensuring a client-centered service approach.

Operations & Marketing Manager

01/2019 - Present

Salutary Impact LLC , New York City, USA

• Built and managed a proCitable short-term rental operation, achieving top 1% Super-host status on Airbnb.

• Oversaw regulatory compliance, Cinancials, team coordination, and vendor negotiations.

• Developed operational strategies to improve occupancy, streamline turnover, and elevate guest satisfaction.

• Directed digital marketing, branding, and client engagement across multiple platforms

Sales and Marketing Specialist

01/2018 - 01/2019

Survey.com , New York City, USA

• Led the implementation of strategic merchandising plans that improved shelf visibility by 25%, boosting product turnover and enhancing customer engagement

• Developed and administered web-based reporting systems using Tableau and Excel, delivering 100% accurate and timely sales and expense reports that informed executive decision-making

• Collaborated cross-functionally with marketing and sales teams to execute targeted campaigns, driving a 15% increase in regional sales and elevating brand awareness by 20%

• Mentored junior team members on data analysis and reporting best practices, improving team efficiency and report turnaround time by 30%

Marketing Research Specialist

01/2016 - 01/2017

LDB MICA RESEARCH , Paris, France

• Conducted comprehensive market research across USA and Canada market to identify trends and analyze consumer preferences.

• Produced insightful industry reports highlighting market developments and opportunities for growth.

• Evaluated customer satisfaction and product quality, informing strategic decisions for business improvement.

Examination Support Officer

01/2016 - 01/2017

British Council , Paris, France

• Provided administrative support for examination coordination, ensuring smooth operations and compliance with regulations.

• Leveraged technology for efCicient communication and data management, contributing to process optimization.

• Maintained professionalism and dedication in supporting the British Council’s mission of cultural relations.

Marketing Intern

01/2014 - 01/2015

Qoop Photography , Lagos State, Nigeria

• Crafted comprehensive strategic communication plans encompassing owned, paid, and earned media channels.

• Orchestrated end-to-end execution and assessment of marketing campaigns and strategies.

• Cultivated and fostered relationships with key stakeholders and industry influencers, driving tangible business outcomes.

• Expertly administered and optimized social media platforms to enhance brand presence and engagement.

Media Executive

01/2012 - 01/2014

GoFree Media Agency , Lagos State, Nigeria

• Media Account Management

• Oversaw the strategic management of media accounts, ensuring alignment with client objectives and maximizing ROI.

• Media Buying

• Executed targeted media buying strategies, optimizing placements to reach the desired audience effectively and efficiently.

• Media Production (Audio-Visuals)

• Spearheaded the development and production of compelling audio-visual content, captivating audiences and enhancing brand visibility.

Health Officer

01/2010 - 01/2011

Ministry of Health , Abia State, Nigeria

• Delivered public health education and awareness campaigns to improve community health outcomes.

• Implemented disease prevention strategies and supported vaccination programs.

• Conducted community outreach and collaborated with local leaders to promote healthcare initiatives.

• Monitored and reported public health data, ensuring accurate documentation and timely submission.

• Provided guidance on hygiene, sanitation, and nutrition to enhance quality of life.

EDUCATION

Master of Business Administration (MBA) in Marketing and Communications

01/2014 - 01/2015

INSEEC Business School , Paris, France

Bachelor of Science (B.Sc.) in Microbiology

01/2004 - 01/2009

Lagos State University , Lagos, Nigeria

SKILLS

CERTIFICATIONS

CPR and AED CertiCication

01/2024

NCSF

Technology Entrepreneurship: Lab to Market

01/2020

HarvardX