OLUWADAMILOLA ADESOKAN

[email protected] • 929-269-9362 • New York City
LinkedIn: www.linkedin.com/in/dammieadesokan

PROFESSIONAL SUMMARY

Strategic and service-driven professional with 9+ years of cross-sector experience in public service, operations, and marketing, currently excelling as a Caseworker at NYC’s OfCice of Child Support Services (OCSS). Proven ability to manage high-volume caseloads, ensure regulatory compliance, and support citywide service initiatives. Combines an MBA with a deep understanding of data-informed decision-making, stakeholder engagement, and operational leadership. Adept at leveraging NYC agency systems and delivering high-impact results aligned with government objectives. Focused on long-term advancement within government service, with a strong interest in leadership roles spanning policy development, public administration, and strategic program management.

WORK EXPERIENCE

Caseworker
01/2024 - Present
OCSS-DSS-HRA , New York City, USA
• Manage and monitor over 200 active child support cases, ensuring compliance with state and federal mandates
• Conduct investigative interviews to gather financial, legal, and familial information to establish or enforce support obligations.
• Use ASSET, ECFS, NYCWAY, and WMS to process legal actions, track compliance, and generate accurate case reports.
• Collaborate with legal departments, enforcement units, and financial services to resolve complex case matters.
• Maintain detailed records and meet strict deadlines while ensuring a client-centered service approach.
Operations & Marketing Manager
01/2019 - Present
Salutary Impact LLC , New York City, USA
• Built and managed a proCitable short-term rental operation, achieving top 1% Super-host status on Airbnb.
• Oversaw regulatory compliance, Cinancials, team coordination, and vendor negotiations.
• Developed operational strategies to improve occupancy, streamline turnover, and elevate guest satisfaction.
• Directed digital marketing, branding, and client engagement across multiple platforms
Sales and Marketing Specialist
01/2018 - 01/2019
Survey.com , New York City, USA
• Led the implementation of strategic merchandising plans that improved shelf visibility by 25%, boosting product turnover and enhancing customer engagement
• Developed and administered web-based reporting systems using Tableau and Excel, delivering 100% accurate and timely sales and expense reports that informed executive decision-making
• Collaborated cross-functionally with marketing and sales teams to execute targeted campaigns, driving a 15% increase in regional sales and elevating brand awareness by 20%
• Mentored junior team members on data analysis and reporting best practices, improving team efficiency and report turnaround time by 30%
Marketing Research Specialist
01/2016 - 01/2017
LDB MICA RESEARCH , Paris, France
• Conducted comprehensive market research across USA and Canada market to identify trends and analyze consumer preferences.
• Produced insightful industry reports highlighting market developments and opportunities for growth.
• Evaluated customer satisfaction and product quality, informing strategic decisions for business improvement.
Examination Support Officer
01/2016 - 01/2017
British Council , Paris, France
• Provided administrative support for examination coordination, ensuring smooth operations and compliance with regulations.
• Leveraged technology for efCicient communication and data management, contributing to process optimization.
• Maintained professionalism and dedication in supporting the British Council’s mission of cultural relations.
Marketing Intern
01/2014 - 01/2015
Qoop Photography , Lagos State, Nigeria
• Crafted comprehensive strategic communication plans encompassing owned, paid, and earned media channels.
• Orchestrated end-to-end execution and assessment of marketing campaigns and strategies.
• Cultivated and fostered relationships with key stakeholders and industry influencers, driving tangible business outcomes.
• Expertly administered and optimized social media platforms to enhance brand presence and engagement.
Media Executive
01/2012 - 01/2014
GoFree Media Agency , Lagos State, Nigeria
• Media Account Management
• Oversaw the strategic management of media accounts, ensuring alignment with client objectives and maximizing ROI.
• Media Buying
• Executed targeted media buying strategies, optimizing placements to reach the desired audience effectively and efficiently.
• Media Production (Audio-Visuals)
• Spearheaded the development and production of compelling audio-visual content, captivating audiences and enhancing brand visibility.
Health Officer
01/2010 - 01/2011
Ministry of Health , Abia State, Nigeria
• Delivered public health education and awareness campaigns to improve community health outcomes.
• Implemented disease prevention strategies and supported vaccination programs.
• Conducted community outreach and collaborated with local leaders to promote healthcare initiatives.
• Monitored and reported public health data, ensuring accurate documentation and timely submission.
• Provided guidance on hygiene, sanitation, and nutrition to enhance quality of life.

EDUCATION

Master of Business Administration (MBA) in Marketing and Communications
01/2014 - 01/2015
INSEEC Business School , Paris, France
Bachelor of Science (B.Sc.) in Microbiology
01/2004 - 01/2009
Lagos State University , Lagos, Nigeria

SKILLS

CERTIFICATIONS

CPR and AED CertiCication
01/2024
NCSF
Technology Entrepreneurship: Lab to Market
01/2020
HarvardX