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Leading reliability, scalability, and performance for Provisioning and the SQL Control Plane powering Microsoft Dataverse
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Own end‑to‑end environment lifecycle and database orchestration—boosting provisioning success rates, hardening timeouts/retries, and optimizing capacity and query performance
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Turn RCAs into guardrails and roadmap
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Led the design of agent‑driven automation (self‑healing actions + safe runbooks) that triage alerts, execute fixes, and close the loop via telemetry—raising provisioning success rates
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Drive BCDR/geo‑failover readiness, harden timeouts/retries across distributed workflows, and optimize capacity and query performance at global scale
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Mentor engineers, set clear quality bars, and align cross‑functional teams to deliver always‑on customer experiences