PHILIP RAJADURAI J

[email protected] • 7904553946

PROFESSIONAL SUMMARY

To associate with organization which allows me to put my competencies to the best use and value to the organization contributing the growth as an individual and to leverage my Expertise and passion to make a Meaningful Impact in a Dynamic Organization.

WORK EXPERIENCE

TEAM LEAD – DEPUTY MANAGER ASSET DEPARTMENT HOME LOAN EXPERT

09/2022 - Present

ICICI BANK

• Providing personalized home loan services to identified customers and acquiring new customers

• Analyze business trends and sales figures to formulate new strategies

• Leading the Team towards the Goal and Nuturing the team members to accomplish their Goals

• Drive timely identification and resolution of customer issues by utilizing technical support and leading the Team to achieve the home acquisition

• Enhancing the customer experience by developing and maintaining relationship with customer

• Taking ownership of client complaints/legal issues, following up with respective units and resolving the problem within stipulated time

Assistant Manager TASC Relationship Manager

09/2021 - 08/2022

AXIS BANK , Coimbatore-1 Cluster

• Acquire key TASC customers of the market with Cluster/Circle head and with Branch Head and play an integral part in generating new sales that will turn into long lasting relationship

• Handling Coimbatore-1 Cluster with 15 Branches

• Provide training and guiding the branch staffs on TASC products and services

• Develop and nurture trust relationship with a portfolio of major clients

• Exhibits proper understanding of institutional sales with trust on TASC products with CMS and digital solutions

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

EDUCATION

MBA

01/2019 - 01/2021

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES\SCIENCES GPA: 76.5

B.E

01/2015 - 01/2019

SETHU INSTITUTE OF TECHNOLOGY GPA: 73.2

SKILLS

CERTIFICATIONS

Website development

CREO

IRDA