Prakash Kumar Tripathi

[email protected] • 9579228535 • Rewa , Madhya Pradesh

PROFESSIONAL SUMMARY

Results-driven logistics professional with six years of expertise in inventory control, distribution, and transportation management, specializing in optimizing supply chain operations to reduce costs and improve efficiency. Successfully implemented process improvements that cut operational expenses by 15% while maintaining high-quality standards for project execution. Adept at leveraging data-driven strategies and cross-functional collaboration to enhance distribution workflows and ensure timely delivery in fast-paced environments.

WORK EXPERIENCE

Operation In charge

07/2023 - 06/2025

Tkm Global Logistics Limited, A Subsidiary Of Tata Steel Limited , Jajpur Odisa

• Led end-to-end warehouse operations managing receipt, storage, and dispatch of over 10,000 material units monthly, improving throughput by 15%

• Supervised and optimized daily loading and unloading processes, reducing handling time by 20% while ensuring zero safety incidents

• Implemented rigorous inventory control protocols including regular audits and system updates, achieving 99.8% inventory accuracy

• Coordinated cross-functionally with production, procurement, and logistics teams to ensure 100% on-time material availability, supporting uninterrupted manufacturing workflows

• Directed and mentored a team of 150 warehouse staff, enhancing productivity by 18% through task delegation and process improvements

Dy.Manager- Operations

08/2021 - 07/2022

Manak waste management Pvt. Ltd. (Cashify) , Gurgaon

• Managed and developed strong relationships with marketplace partners, vendors, and business clients to support daily operations.

• Coordinated with sellers and buyers to ensure smooth onboarding, product listing, pricing, and order fulfillment.

• Handled customer and partner queries related to products, pricing, quality checks, and service issues.

• Monitored marketplace performance metrics, including sales, returns, customer satisfaction, and compliance.

• Ensured timely resolution of escalations, disputes, and service-related issues to maintain high customer satisfaction.

• Worked closely with operations, QC teams, and logistics to streamline the buying/selling process for used devices.

Last Mile Station Manager

09/2019 - 08/2021

Grofers india pvt ltd , Pune

• Managed end-to-end last-mile delivery operations to ensure timely and accurate customer order fulfillment.

• Supervised delivery executives, assigned delivery routes, and monitored real-time delivery performance.

• Coordinated with warehouse, picking, and packing teams to ensure orders were ready for dispatch on time.

• Ensured optimal manpower planning, shift scheduling, and performance tracking for delivery staff.

• Monitored KPIs such as on-time delivery rate, order accuracy, delivery speed, and customer satisfaction.

• Handled operational escalations, delivery delays, and customer complaints with quick and effective solutions.

Team leader

02/2018 - 08/2019

Ntex transportation pvt ltd

• Led day-to-day last-mile delivery operations for Grofers (Blinkit) as a third-party logistics partner.

• Supervised a team of delivery executives, managed shift planning, and ensured adequate manpower availability.

• Monitored delivery performance, route planning, order accuracy, and on-time delivery metrics.

• Coordinated closely with Grofers’ store managers, picking teams, and inventory staff to ensure timely order dispatch.

• Resolved operational issues such as delays, missing items, delivery failures, and customer escalations.

• Ensured delivery executives followed SOPs, safety guidelines, and customer-service standards.

Operation executive

01/2015 - 01/2018

Rivigo Services Private Limited , Pune

• Accountable for a branch and handled complete operations like arranging pickups, deliveries and all things to execute them.

• Monitored supply chain management process and resolved any discrepancies

• Managed daily shipments to customer as per company's quality standards

• Managing the supply chain and all import & export logistics

• Warehouse management skills resulting in accurate inventory level

• Shipment tracking and updating the customer on timely basis

• Organize shipments with branch offices, suppliers.

EDUCATION

Bachelor's Degree (B.E. Mechanical)

09/2012

Shri Ram institute of technology , Jabalpur, Madhya Pradesh GPA: 65.55%

SSC

04/2008

Saraswati H S SCHOOL , Singrauli, Madhya Pradesh GPA: 83.1%

H.S.C

04/2006

Saraswati H S SCHOOL , Singrauli, Madhya Pradesh GPA: 81.6%

SKILLS

Technical Skills: Warehouse Operations Management, Inventory Management, Route Planning & Optimization, KPI Monitoring (On-time delivery, Accuracy, Productivity), Vendor & Partner Relationship Management, MS Excel & Basic Computer Skills

ACHIEVEMENTS

• Received the “Grofers Knites Award” for Best Performance during the post–COVID operations period, recognized for exceptional leadership, high delivery accuracy, and maintaining strong team productivity under challenging conditions.