PRASANNA SHETTY

[email protected] • +91 963 252 2952 • Mangalore, Karnataka

PROFESSIONAL SUMMARY

Extremely motivated to constantly develop my skills. And grow professionally. To work in a professional and competent atmosphere that enables me to cope with emerging trends and technologies, to widen the spectrum of my knowledge.

WORK EXPERIENCE

Marketing Production Specialist
- 09/2024
GlowTouch Technologies , Mangalore
• Assisting USA, UK based Customer on the Email Marketing products.
• Creative email template design for better customer engagement.
• Analysing digital performance of the website.
IT Head
- 04/2020
Moto Rack LLP
• Maintenance of Websites, Systems and E-Mails.
• Attending Clients from Head Quarter of KAWASAKI, Benelli, and Piaggio.
Senior Technical System Engineer
- 11/2018
Mphasis
• Supporting Bank Of America Employee’s, on issue related to the system and bank approved applications.
• Fallow-up’ s and and call back to until the issue resolved or escalated.
Technical System Engineer
- 10/2016
Diya Systems
• Website and hosting space management, assisting India, UK, Singapore based customer.
• Pilot batch for Hostgator.in, then expanded to Hostgator.com, Bigrock.in, and Bluehost.in.

EDUCATION

Bachelor of Computer Applications
04/2012
Mangalore University , Mangalore

SKILLS

Technical Skills: Customer Relationship Management, Creative Email Template Designing
Soft Skills: Team Management, Time Management, Adaptability

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