RAHAMATH ALI

[email protected] • +966 54759 5592 • Kingdom of Saudi Arabia, Tanajib 31311

PROFESSIONAL SUMMARY

I am an enthusiastic and dedicated IT professional with over 6 years of experience in the maritime and shipping industry. Proven track record in vessel IT support, onboard system troubleshooting, network configuration, satellite communication support, and end-user technical assistance. Looking to leverage my technical expertise and hands-on vessel experience in a challenging IT Support or Infrastructure role within a dynamic organization.

WORK EXPERIENCE

Senior Executive Administrator – Offshore IT
10/2025 - Present
Synergy Ship Arabia Marine Vessel Management , Kingdom of Saudi Arabia
• Delivered end-to-end IT support onboard Aramco-affiliated marine vessels, ensuring continuous system uptime and compliance with client IT and cybersecurity standards
• Administered and maintained vessel IT infrastructure including servers, domain environment, network switches, firewalls, VSAT/Fleet Broadband, GSM boosters, and onboard Wi-Fi (Pep link)
• Implemented and supported Aramco user requirements, secure access controls, email configurations, software installations, and policy-based system updates
• Performed advanced troubleshooting for hardware, software, network, and communication systems, reducing downtime and ensuring uninterrupted offshore operations
• Coordinated with onshore IT teams, vendors, and satellite providers for issue resolution, upgrades, and new system deployments
• Managed asset tracking, IT documentation, backup procedures, and onboard cybersecurity compliance as per company and Aramco standards
Senior Executive Administrator – Vessel IT
01/2022 - 12/2025
Synergy Maritime Pvt. Ltd. , India-Chennai
• Installed, configured, and maintained onboard computer systems, network infrastructure, servers, and communication equipment to ensure reliable vessel IT operations
• Diagnosed and resolved hardware, software, network, and satellite communication issues, minimizing downtime and supporting 24/7 offshore activities
• Performed routine system inspections, preventive maintenance, backups, and security updates to maintain operational stability and cybersecurity compliance
• Supported setup and integration of navigation and marine communication systems in coordination with bridge and technical teams
• Traveled internationally for vessel visits, new building yard deliveries, and IT takeover projects across Japan, Singapore, Hong Kong, China, United Kingdom, Panama, Netherlands, Italy, Istanbul (Turkey), Philippines, India, and Gibraltar
Technical Support Engineer
08/2019 - 12/2022
Staunch Tech Pvt. Ltd. Client Support office: Chennai International Airport) , India-Chennai
• Administered Windows Server 2012 R2 environments and managed Active Directory users, groups, and permissions to ensure secure and efficient operations
• Configured and maintained Sophos firewalls, managed Symantec Antivirus deployments, and implemented security policies across client systems
• Managed data backups installed and monitored CCTV systems and performed preventive maintenance to ensure uninterrupted airport operations

EDUCATION

Bachelor of Electronics and Communication Engineering, BE.ECE
12/2016
Annai College of engineering & Technologies, India-Kumbakonam , India-Kumbakonam GPA: 3.9/4.0

SKILLS

PROJECTS

EMF automatic wireless charge

CERTIFICATIONS

Passport Seafarer Training (PST)
Helicopter Underwater Escape Training (HUET)
STCW Basic Safety Training
MOL Proficiency Training
Windows Server 2012 R2 Administration
Active Directory Management & Network Administration
Sophos Firewall Configuration Training
Symantec Endpoint Protection Administration
VSAT & Marine Communication Systems Training
Peplink Network & Bandwidth Management Configuration

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