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Provided comprehensive administrative support to CMD and senior management
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Managed director's schedule, appointments, and meeting coordination across all departments
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Handled professional phone calls, email correspondence, and client communication
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Coordinated between production, accounts, and export departments
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Prepared documents, reports, and presentations using MS Office Suite (Word, Excel, PowerPoint)
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Maintained office filing systems, records management, and confidential documentation
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Assisted in export documentation, compliance procedures, and regulatory submissions
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Managed office inventory, supplies procurement, and vendor coordination
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Supported business development activities and investor presentation preparation
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Handled visitor management, reception duties, and customer service activities
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Successfully coordinated multi-department operations in essential oils manufacturing
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Streamlined office processes improving efficiency by 25%
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Maintained 100% accuracy in export documentation and compliance records
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Supported company's expansion from startup phase to established operations