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Gather customer orders and review stock availability to set needed quantity to be produced using Excel sheets.
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Cooperate with the production team to allocate production capacity based on collected orders.
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Communicate available production capacity to customers and facilitate order placement within the allocated capacity.
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Update the master tracker sheet to reflect any amendments to customer orders based on available production capacity.
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Address customer requests and amendments through the month, ensuring timely and accurate responses.
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Established an Excel sheet to identify and track aged items in warehouse inventory.
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Implemented proactive measures to notify customers of aged items and facilitate their timely withdrawal.
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Managed and facilitated transfers between warehouses to ensure timely movement of goods and efficient inventory management.
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Monitored production schedules closely, cooperating with the production team to track progress and ensure adherence to timelines.
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Tracked and followed up on sample production, ensuring timely delivery and quality standards compliance.
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Coordinated with cross-functional teams to address any issues or concerns related to sample production, ensuring customer satisfaction and project success.
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Led the monthly closure process, conducting comprehensive analysis to evaluate On-Time In-Full (OTIF) performance and overall operational efficiency.
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Generated detailed reports to provide insights into key performance metrics, including delivery accuracy, and customer satisfaction levels.
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Collaborated with cross-functional teams to identify root causes of any performance variances and develop action plans to address them, driving continuous improvement initiatives.
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Led cross-functional efforts to identify bottlenecks and inefficiencies in the order receiving process, implementing solutions to enhance speed and efficiency, reducing turnaround time from approximately 12 days to just 6 or less days.
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Collaborated with sales, marketing, and operations teams to analyze sales forecasts, production schedules, and inventory levels, ensuring alignment with business objectives.
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Attending weekly meetings with Export and local sales to review production updates and review sales
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Attending Monthly S&OP meeting with CEO, Marketing, sales, and production Teams to get updates and to review company Vision, Mission, and strategy.