[email protected] • +91 8848290972

PROFESSIONAL SUMMARY

Seeking a Remote Techno Functional Management position in a reputed organization to utilize my expertise in the areas of Functional Analysis and its Operational and Process Management.

WORK EXPERIENCE

Head -Product Management Group
03/1999 - 09/2009
SunTec Business Solutions
• Handled the head position of Product Management Team, for handling the product lifecycle management including the management of requirement definition and product team operations for around 4 years
• Managing a medium sized function responsible for requirement and process management
• Member of the Change Control Board of SunTec to enrich the platform functionalities for supporting various product definitions
• Preparing requirement proposals as input for Change Control Board & ensure to publish and maintain the Product Road Map
• Collaboration with the client facing & pre-sales teams to gather business requirements for platform enrichment and to define optimal solution for their problems
• Responsible to deliver Product Requirement specifications for all the road map items as well as for the different client requirements
• Responsible to ensure the product deliverables meets the business requirement completely by verifying the test scenarios and test result provided by verification team
• Responsible to publish & maintain the product releases calendar align with the road map and customer requirements
• Ensuring the manuals prepared by the product documentation team align with the functionality incorporated in the platform
• Ensuring the deliverables are released in align with the quality standards as per the calendar
• Administering the process team to monitor and report security incidents and process deviations to enforce process compliance
• Administering the process team to publish team metrics promptly and accurately
• Conceptualizing tariff modeler system and supported the engineering team to build and deploy it into SunTec product suits
Head- Product Maintenance Team
09/2009 - 09/2011
SunTec Business Solutions
• Handling the head position of Product Maintenance Team to deliver the requirement definitions for product enrichments over 2 years
• Managing a medium sized function responsible for requirement management
• Member of the Change Control Board of SunTec to enrich the platform functionalities for supporting various product definitions
• Preparing requirement proposals as input for Change control Board & Ensure to publish and maintain the Product Road Map
• Collaboration with the client facing team& pre-sales teams to gather business requirements for product enrichment and to define optimal solution for their problems
• Responsible to deliver Product Requirement specifications for all the road map items as well as for the different client requirements
• Conducting root cause analysis to identify the requirement leakage and interact with quality team to enforce its mitigation
• Conceptualizing tariff modeler system and supported the engineering team to build and deploy it into SunTec product suits
Project Lead – Implementation and customer support
09/2008 - 09/2009
SunTec Business Solutions
• Project Lead of Billing and Pricing implementation for a telecom client over 1 year
• Responsible for the implementation of billing system for a telecom client
• Managing a team of 5 implementation specialists that are responsible for the implementation of technical system
• Preparing project plans and ensuring that implementations are completed on time, within budget, and meeting client expectations.
• Guiding the implementation by Reviewing external clients product demands
Project Lead – Pricing Module
09/2007 - 09/2008
SunTec Business Solutions
• Project Lead of TBMS-Pricing module over 1 year
• Analyzing the requirements of pricing module, preparing Product Requirement Specifications along with its test scenarios
• Guiding the development by analyzing and documenting high level designs and its impact in different other areas of system
• Developing the functionalities using C,pro*C,PL/SQL occasionally
• Fixing & re-verifying issues reported
• Conducting root cause analysis of the issues reported in these modules and sharing with the quality team for mitigation steps
• Leading a team of 5 resources to enhance requirements and to fix issues
• Reporting the status & work progress to the Product Manager for report consolidation
Software Developer
09/2005 - 09/2007
SunTec Business Solutions
• Worked as C , Pro*C,PL/SQL software developer over 2 years
• Analyzing the requirements of pricing module and preparing Product Requirement Specifications along with its test scenarios
• Developing the functionalities using C,PRO*C, PL/SQL
• Fixing & re-verifying issues reported
• Giving input for identifying the root causes of failures
• Preparing functional documents by referring the code
• Onsite technical support
Software Developer
11/1995 - 10/1997
SunTec Info systems Pvt Ltd
• Worked as C, Pro*C, PL/SQL software developer
• Analyzing the requirements of telecom billing and preparing Requirement Specifications along with its test scenarios
• Developing the functionalities using C,PRO*C, PL/SQL
• Fixing & re-verifying issues reported
• Giving input for identifying the root causes of failures
• Preparing functional documents by referring the code

EDUCATION

Post graduate Diploma in Computer Applications

SKILLS

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