Samantha Harinangoni

[email protected] • +263 717 492 366/ +263 775 789 766 • 18482 Damofalls Park, Phase 4, Ruwa

PROFESSIONAL SUMMARY

Dynamic and adaptable Healthcare Assistant with a proven track record of enhancing patient care and operational efficiency in fast-paced environments. I effectively communicate with diverse patient populations, improving satisfaction scores by 20%. Recognized for my ability to streamline processes.

WORK EXPERIENCE

Healthcare Assistant

01/2022 - 01/2024

Rugare Clinic , Harare, Zimbabwe

• Delivered compassionate patient care to over 50 patients daily, enhancing patient satisfaction scores by 20% through attentive service and effective communication

• Assisted in the implementation of a new electronic health record system, reducing patient data retrieval time by 30%, which improved overall operational efficiency

• Collaborated with a multidisciplinary team to develop and execute individualized care plans, resulting in a 15% decrease in patient recovery time

• Contributed to a 25% improvement in team performance metrics

Careworker

01/2017 - 01/2019

Greenlands Park Clinic , Greendale, Harare

• Delivered compassionate care to over 50 patients daily, improving patient satisfaction scores by 20% through personalized attention and support

• Collaborated with a multidisciplinary team to develop and implement care plans, resulting in a 15% reduction in patient recovery time

• Enhanced team performance and ensuring adherence to best practices in patient care

EDUCATION

Ordinary Level (Pass)

Danhiko Secondary School

Advanced Level (Pass)

Rakodzi High School