Shane Das

[email protected] +919559387047 New Delhi, Delhi 110019

PROFESSIONAL SUMMARY

Dynamic and enthusiastic professional with a strong foundation in email handling, live chat support, and data entry. Eager to leverage my computer skills and proficiency in English to enhance customer experiences and drive operational efficiency. Recognized for improving response times by 30% in previous roles, I am committed to continuous learning and professional growth to contribute effectively to team success.

EDUCATION

Botany, Zoology & Chemistry (B.Sc)
09/2025
Prof. Rajendra Singh University (Rajju Bhaiya - Allahabad State University)-Prayagraj, Uttar Pradesh , Prayagraj, Uttar Pradesh GPA: 7.5
12th Pass
01/2025
National Institute of Open Schooling-Allahabad, Uttar Pradesh , Allahabad, Uttar Pradesh GPA: 80%
10th Pass
01/2019
Erny Memorial Senior Secondary School and College-Allahabad, Uttar Pradesh , Allahabad, Uttar Pradesh GPA: 72.3%

SKILLS

Technical Skills: Basic Computer Skills, Data Entry, Typing
Soft Skills: Customer Service, Communication, Organizational Skills, Curious Learner, Proofreading
Tools: Email Handling, Live Chat, Technical Support
Other: English (Fluent)