SUSHMA GUPTA

[email protected] • 9769535542 • Pune, Maharashtra

PROFESSIONAL SUMMARY

Results-driven healthcare professional with hands-on experience in clinical operations, OT workflow management, and multi-specialty hospital environments. Transitioning into Healthcare IT with a strong understanding of clinical workflows, documentation compliance, and system-driven processes. Pursuing an MBA in Healthcare Administration (2025–2027) to bridge clinical expertise with technology-driven healthcare management. Eager to leverage clinical knowledge to support Epic EHR implementation, configuration, and end-user support at Accenture.

WORK EXPERIENCE

Anesthesia Technician
02/2024 - 04/2025
Highland Superspeciality Hospital, Pune , Pune
• Managed anesthesia workstations, USG, and ECG machines — ensuring 100% workflow readiness before each procedure, mirroring system readiness and uptime responsibilities in Epic support roles
• Coordinated OT setup, sterilization, and multi-specialty equipment maintenance, demonstrating ability to manage complex, high-stakes operational workflows
• Assisted in general, gynecology, orthopedics, GI, bronchoscopy, and neurosurgery — building cross-functional clinical knowledge critical to understanding Epic module configurations across specialties
• Maintained precise documentation and ensured compliance with hospital standards — directly transferable to system configuration, audit, and compliance tasks at Accenture
• Supported invasive line procedures (CVP, PICC, arterial lines) in complex pediatric and adult cases, demonstrating adaptability in critical care environments
Anesthesia Technician (Rotational Internship)
10/2023 - 10/2024
KEM Hospital, Mumbai , Mumbai
• Rotated across 8+ specialties: ENT, Neuro, EMS, Cathlab, Ortho, Gynac, Urology, and Plastics OT — gaining broad understanding of multi-departmental clinical workflows, directly relevant to Epic multi-module support
• Set up and calibrated anesthesia machines, USG units, and intubation trolleys for daily clinical procedures — demonstrating technical precision and operational consistency
• Managed OT inventory, equipment readiness, and emergency support — showcasing ability to monitor systems, respond to issues, and execute SOPs under pressure
• Trained in BLS and ACLS; maintained consistent adherence to clinical safety protocols — aligning with Accenture's audit, security, and compliance requirements
• Handled service requests and equipment change-outs, building experience in request management workflows similar to Epic Change Request/New Build processes

EDUCATION

MBA in Healthcare Administration
01/2025 - 01/2027
DY Patil University (Online)
Bachelor of Paramedical Technology (OT)
01/2020 - 01/2023
Seth G.S. Medical College & KEM Hospital GPA: 68.67%

SKILLS

CERTIFICATIONS

Basic Life Support (BLS)
Advanced Cardiovascular Life Support (ACLS)
Epic Certification

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