S.VIJAY

[email protected] +919500518010, 8825752484 219/3, Mela Street, Melapalur (Village), Ariyalur(DT)-621707
LinkedIn: linkedin.com/in/vijay-selvam-82aba780

PROFESSIONAL SUMMARY

Dynamic HR Manager and Business Development Associate with over 10 years of comprehensive experience in operational management, customer support, and strategic business growth. Proven track record of enhancing employee engagement by 30% and reducing operational costs by 20% through innovative process improvements. Adept at leveraging technology, including MS Office and Education ERP software, to streamline workflows and drive efficiency. Committed to fostering a collaborative work environment that empowers teams to achieve organizational goals.

WORK EXPERIENCE

Business Development Associate - in charge
05/2025 - Present
Rise and Shine Group of Company , Chittoor, india
Identified and acquired potential Gulf clients including construction companies, oil & gas companies, facility management firms, hospitals, and security services.
Managed client relationships and handled complete operations with international clients.
Conducted market research to identify new business opportunities and industry trends.
Followed up on client payments and ensured timely collection.
Coordinated with clients to understand their requirements and ensured timely fulfillment.
Branch Manager
11/2021 - 03/2025
SUEB-NGO , Kanchipuram, india
Managed branch administration and business development activities to achieve growth targets.
Trained and motivated associates to improve performance and productivity.
Monitored SHG (Self-Help Group) activities and processed loan disbursements.
Organized and coordinated fundraising programs and community events.
Handled complete branch operations, ensuring smooth daily functioning.
Reviewed and monitored agricultural programs for effective implementation.
Provided support and coordination for education development projects.
Customer Support Manager .(Education ERP)
09/2020 - 04/2021
Innovik Technologies , Ariyalur, India
Managing the customer support department’s day-to-day functions
Responding to escalated customer support issues
Implementing customer support processes to enhance customer satisfaction
Formulating and revising customer support policies and promote their implementation
Informing the team of all new information related to products, procedures, and trends
Assessing support statistics and preparing detailed reports on the findings
Interviewing and hiring new employees
Overseeing and evaluating the team's ongoing training efforts
Delivering performance evaluations and following the disciplinary process according to company policy
Managing the budget of the customer support department
HR-MANAGER & PROJECT SUPPORT (Education Project)
09/2015 - 08/2020
PPYRUS INDIA PRIVATE LIMITED , Chennai, India
Employee Relations: Address employee concerns, conflicts, and grievances, providing guidance and resolutions
Conduct investigations into workplace issues and recommend appropriate actions
Performance Management: Support the performance appraisal process, providing guidance to managers and employees
Assist in the development and implementation of performance improvement plans
Benefits Administration: Manage employee benefits programs, including health insurance, and other perks
Assist employees with benefit-related inquiries and support open enrollment processes
Recruitment and On - boarding: Collaborate with the HR Recruiter in the recruitment process, including job postings, resume reviews, and interviewing
Facilitate new employee on-boarding, ensuring a smooth transition for new hires
Training and Development: Identify training needs within the organization and coordinate relevant training programs
Support employee development initiatives, including career planning and mentorship programs
HR Policy Development and Compliance: Contribute to the development and updating of HR policies and procedures
Ensure compliance with employment laws and regulations, updating policies as necessary
Employee Engagement: Plan and organize employee engagement activities, fostering a positive workplace culture
Conduct surveys and gather feedback to assess employee satisfaction and morale
HR Data Management: Maintain accurate and up-to-date employee records in HRIS (Human Resources Information System)
Generate reports and analyze HR metrics to support decision-making
Termination and Off Boarding: Manage the employee exit process, including conducting exit interviews and processing necessary paperwork
Ensure compliance with termination procedures and legal requirements
Requirement specialist (Naukri, indeed,Monster) -ATS
EPF processing Form-31, 19, 10C & 10D-Contract Labour Data management
HR- Executive
11/2014 - 08/2015
Margadarsi chit Pvt Ltd , Chennai, India
Maintain the employee information
Post the Vacancy in advertisement media and paper
Recruitment and selection strategies
Arrange the interview and shortlist the right person
Put the solution employee grievances
Decision making management problem
Supervising overall Sub-ordinates activates

EDUCATION

MBA -HR & FINANCE
08/2012 - 06/2014
Apollo Engineering College , Chennai, India
BSC - Computer Science
08/2008 - 05/2011
Urumu Dhanalakshmi College , Trichy, India

SKILLS

Similar Resumes You May Like

Mala Silveirinha

Worsley Casual Active Communities Worker

DEEPAK VK

Global Visa Consultant – Sales

Deepak VK

Global Visa Consultant – Sales

NADIMINTI MANIDEEP CHOWDARY

Anu Charlie

Senior Application Developer