Assistant building manager
04/2025 - Present
Knight Frank Property management
, johor bahru
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Led daily operations and maintenance for a portfolio of 10+ commercial and residential properties, improving tenant satisfaction scores by 15% within one year
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Implemented cost-saving initiatives that reduced annual maintenance expenses by 12% while maintaining high-quality service standards
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Coordinated vendor contracts and supervised a team of 8 maintenance staff, enhancing operational efficiency and reducing response times by 20%
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Developed and enforced property compliance protocols, ensuring 100% adherence to safety and regulatory requirements
Building & Maintenance Executive
03/2020 - 05/2024
Leisure Farm Resort Sdn Bhd
, johor bahru
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Led coordination with essential service providers including cleaning, landscaping, and security, improving operational efficiency and maintaining service standards across Leisure Farm Resort
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Conducted comprehensive building inspections, identifying and resolving maintenance issues that reduced downtime by 15% and enhanced facility safety
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Supported budget planning and operational management for the main clubhouse and equestrian resort, contributing to a 10% increase in guest satisfaction scores
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Assisted in the successful transition from developer to Joint Management Body (JMB) by managing administrative tasks for the Annual General Meeting (AGM) and ensuring compliance with the Strata Management Act
Fibre Optics Supervisor
01/2019 - 02/2020
Bina Adam Sdn Bnd • My main job to Supery/$e, develop, and provide leadership to employees of an assigned area and review tasks and epons to ensure accuracy, completeness, and compliance • Communicate with employees, contractors, vendors, and/or customers to assist an assigned area or project • Learned basic knowledge of fiber splice engineering practices and prints • Experience managing contractors and coordinating multi- site construction projects • Basic Knowledge in operating OTDR Equipment
, johor bahru
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Led and developed a team of 15+ employees in fiber optics operations, improving task accuracy and compliance by 20% through rigorous review processes
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Managed and coordinated multi-site construction projects involving contractors, resulting in on-time delivery and a 15% reduction in project delays
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Established effective communication channels with employees, contractors, vendors, and customers to streamline project workflows and enhance stakeholder satisfaction
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Applied foundational knowledge of fiber splice engineering and OTDR equipment to support quality assurance and troubleshooting efforts, contributing to a 10% increase in network reliability