Timnan Elijah Bongdap

[email protected] • +2348130325474 • Lagos, Nigeria

LinkedIn: https://www.linkedin.com/in/timnan-elijah-bongdap-aa4458229?utm_source=share_via&utm_content=profile&utm_medium=member_android

PROFESSIONAL SUMMARY

Dynamic and detail-oriented UI/UX Designer with over 8 years of experience in surveillance operations, leveraging a unique background in observation and pattern recognition to create user-centered digital products. Proven track record of enhancing user engagement by 30% through effective user research and wireframing techniques. Skilled in translating complex user insights into intuitive designs that elevate the overall user experience. Passionate about driving innovation and improving usability in every project undertaken.

WORK EXPERIENCE

CCTV Operator

01/2022 - Present

Churchgate R.B. Property Ltd, Lagos , Lagos, Nigeria

• Achieved a remarkable 99% reduction in security incidents by implementing proactive monitoring and data analysis strategies, significantly enhancing overall safety and security measures.

• Analyzed multiple live data feeds to identify and mitigate unusual patterns and behaviors, resulting in a 30% decrease in response time to potential threats.

• Led emergency response initiatives, including prompt action during fire alarms, ensuring the safety of all personnel and minimizing potential damage.

• Maintained an impressive 99% equipment uptime through rigorous system checks and preventive maintenance, contributing to uninterrupted security operations.

• Compiled and documented detailed incident reports that improved investigation processes and informed strategic security enhancements, fostering a culture of continuous improvement.

• Collaborated with cross-functional teams to streamline operational efficiency, leading to a 25% increase in team productivity and enhanced communication protocols.

CCTV Operator

03/2014 - 12/2021

Dangote Sugar Refinery, Lagos , Lagos, Nigeria

• Achieved a 30% reduction in theft incidents through proactive surveillance and monitoring, significantly enhancing asset protection at Dangote Sugar Refinery

• Responded to emergency situations with a 95% effectiveness rate, ensuring rapid resolution and minimizing potential losses

• Provided critical evidence that led to a 40% increase in successful investigations, strengthening overall security protocols

• Collaborated with security teams to implement enhanced safety protocols, resulting in a 25% improvement in compliance and safety audits

EDUCATION

B.Sc. Entrepreneurship and Business Management

National Open University , Lagos

SKILLS

Technical Skills: User Research, Requirement Analysis, Product Thinking, Design Thinking, Usability Principles, Wireframing, Prototyping

Soft Skills: Communication, Team Collaboration, Problem Solving, Time Management, Attention to Detail, Critical Thinking

Tools: Figma, Canva, Adobe XD

Other: Pattern Recognition, Monitoring & Data Observation, Crisis Response & Decision Making

PROJECTS

UX/UI Designer | LocalHive – Mobile Marketplace App 🔗

Technologies: Figma

• Conducted user research and interviews to identify trust issues in local buying.

• Designed end-to-end user flows including onboarding, product browsing, verified seller badges, and checkout.

• Developed high-fidelity UI screens focusing on clarity, trust signals, and seamless interaction using Figma.

• Iterated designs based on usability insights to enhance user confidence and reduce friction.

• Highlighted key UX principles: trust, accessibility, and intuitive navigation.

CERTIFICATIONS

Virtual Assistance Essentials

12/2024

DCC Job Bureau

Product Management – (2023)

12/2023

DCC Job Bureau

Business Development & Digital Marketing

12/2023

GEDA