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Branch Banking (Cash Teller) – 3 Years 3 Months
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Processed deposits, withdrawals, and cheque verifications while ensuring compliance with AML and KYC regulations.
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Verified customer identification documents and maintained confidentiality in all transactions.
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Handled daily cash operations, balancing drawers and reconciling records accurately.
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Supported customers with account inquiries and promoted banking products according to policy.
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Central Profile Administrator – 2 Years 9 Months
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Managed and updated customer profiles in line with KYC, AML, and data accuracy standards.
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Conducted periodic reviews to ensure validity of customer identification documents.
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Verified and validated new account information and assisted branches in resolving data discrepancies.
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Collaborated with compliance teams to maintain accurate and complete CIF records.
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Branch Operations (Data Entry) – 1 Year 6 Months
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Verified account mandates and ensured all customer documentation met regulatory compliance requirements.
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Processed customer data accurately using banking software and maintained proper records.
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Assisted in dormant and active account reviews to ensure KYC updates were completed.
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Supported internal compliance checks and coordinated with branch teams to correct inconsistencies.