ZAHID HAMEED

[email protected] • +92 345 4195025- • 224 – Hunza Block Allama Iqbal Town Lahore, Pakistan

PROFESSIONAL SUMMARY

Experienced Manager with a strong background in travel and ticketing, currently leading operations at AlBaraka Group Travels & Tours Pvt Ltd since June 2025. Proven expertise in managing B to B and B to C client relationships, group bookings, and comprehensive ticketing services. Skilled in coordinating with corporate and walk-in clients to deliver seamless travel solutions. Committed to driving operational efficiency and enhancing customer satisfaction in dynamic travel environments.

WORK EXPERIENCE

Manager
06/2025 - Present
AlBaraka Group Travels & Tours Pvt Ltd
• Performing managerial duties at AlBaraka Group Travels & Tours Pvt Ltd since June 2025
• Responsible for overseeing travel and ticketing operations
Manager
Dunya Aviation Travel & Tours PVT LTD
• Managed operations dealing with B to B, B to C, group bookings, and all kinds of ticketing
• Handled client relations and ticketing processes
Ticketing Manager
01/2021 - 03/2023
Flight One Pvt Ltd
• Managed ticketing operations for corporate and walk-in clients
• Ensured smooth processing of travel bookings and client service
Travel Consultant
07/2018 - 08/2020
Quality Aviation Pvt Ltd
• Handled corporate clients as a Travel Consultant
• Provided travel consultation and booking services
Counter Supervisor
02/2008 - 12/2017
SAUDIA Airlines (GSA Alrawia Travels Pvt Ltd)
• Managed group sales for Saudia Airlines flights, focusing on Umrah groups
• Responsible for ticketing and finalizing group bookings
• Coordinated with airline and clients to ensure smooth operations
Counter Supervisor
07/2000 - 01/2008
M/s QANTAS Airways (GSA Kashmir Corp Pvt Ltd)
• Handled ticketing, reservations, and fare calculations
• Managed Qantas Holiday packages and direct client and agent relations
• Ensured accurate processing of travel bookings and customer service
International Counter Sales Officer
04/1998 - 07/2000
M/s Travel Kings (Pvt) Ltd (IATA)
• Served as International Counter Sales Officer
• Managed sales and customer service at the counter
Counter Assistant
04/1996 - 03/1998
M/s Air Master (Pvt) Ltd (IATA)
• Performed duties as a Counter Assistant
• Assisted in ticketing and customer service operations

EDUCATION

B.A (Bachelor of Arts)
University of Punjab, Lahore – Pakistan , Lahore, Pakistan
I. Com (Intermediate of Commerce)
Board of Intermediate and Secondary Education Lahore – Pakistan , Lahore, Pakistan

SKILLS