Ahmed Fouad, PMP®, PMO-CP®, ITIL®

[email protected] • +966 5458 05464 • Saudi Arabia - Riyadh

PROFESSIONAL SUMMARY

Certified NetSuite ERP Manager with 15+ years of experience in ERP implementation, project management, business process automation, and system migrations, supported by 7 years of accounting expertise. Proven success in leading full-cycle ERP projects across Retail, Wholesale, Services, Food Manufacturing, and QSR environments. Experienced in converting legacy systems, optimizing supply chain and finance processes, and delivering scalable, integrated solutions. Committed to aligning ERP capabilities with business goals, improving operational efficiency, and driving effective change management across the organization.

WORK EXPERIENCE

ERP Manager
01/2022 - Present
Shawarmer Foods Company , Riyadh, Saudi Arabia
• Led the ERP department across 8 subsidiaries in the Food and QSR sectors, overseeing functional and technical teams to improve system reliability, data integrity, and user adoption.
• Directed in-house NetSuite implementations for 5 subsidiaries, reducing dependence on external consultants and accelerating go-live timelines.
• Delivered key integration projects using APIs and the Celigo platform, connecting NetSuite with systems such as Infor ERP (3PL), ZenHR (HCM), Aloha (POS & Inventory), ZATCA e-invoicing, Oracle Fusion (Pepsi vendor ERP), and SAP (Del Monte vendor ERP), resulting in higher data accuracy and operational efficiency.
• Developed custom NetSuite automations and optimized business processes, significantly reducing manual work and increasing team productivity.
• Led the End-of-Month (EOM) closing acceleration project, reducing the monthly financial close from over 30 days to just 5 working days.
• Implemented unified reconciliation platform from multiple data sources.
• Currently leading AI automation initiatives to streamline repetitive tasks.
ERP Manager
04/2019 - 12/2021
Upgrade Home Applicances Co. , Jeddah, Saudi Arabia
• Upgrade is a Joint stock company acquired First Electronics where I work as an ERP Manager. The success of ERP
• Implementation in First prompted the board of directors to assign me as an ERP Manager in Upgrade Company
• beside my role in First. I started the implementaƟon in April 2019 and now they are live on the ERP.
ERP Manager
02/2012 - 12/2021
First Electronics Co. , Riyadh, Saudi Arabia
• Led successful ERP implementation across 35+ branches and showrooms nationwide, transitioning the company from manual to fully automated processes, increasing operational efficiency by 40% and reducing process cycle times by 30%
• Directed ERP rollout in 4 sister companies, standardizing procedures and integrating wholesale and manufacturing operations under a unified system, resulting in a 25% reduction in interdepartmental errors
• Developed and executed comprehensive ERP plans including gap analysis, business requirement definition, and compliance with internal standards, ensuring seamless adoption with a 95% user adoption rate and minimal disruption
• Integrated ERP with multiple applications (attendance systems, BI tools, workshop apps), delivering customized reports that empowered top management to make data-driven decisions, contributing to a 15% improvement in strategic goal achievement
ERP Project Manager
01/2009 - 02/2012
Houston Technologies Ltd, "ERP Partner" , Riyadh, Saudi Arabia
• Promoted from ERP Implementer to Senior Implementer and then Project Manager, eventually leading ERP consultancy and managing multiple projects simultaneously. Delivered successful ERP implementations across Retail, Wholesale, Contracting, Manufacturing, and Services, while contributing to product enhancements and version upgrades.
• Modules Implemented:
• Finance ▪ HR & Payroll ▪ Supply Chain ▪ CRM ▪ POS ▪ Project Management
• Key Projects (Selected):
• Haif Bin Mohammed Bin Abboud Co ▪ Al-Qassim University ▪ Al Drees & Sons ▪ HATCO ▪ ADIBCO ▪ Al Fawzani ▪ Yasalam Factory ▪ Abdul Kareem Al Darweesh Holding ▪ Breaking Ground ▪ Naseem Al-Andalus
• Core Responsibilities:
• Provided end-user training and supported effective system adoption.
• Gathered and documented requirements, conducted gap analysis, and recommended solutions.
• Led UAT, defined processes, and ensured adherence to implementation standards.
• Managed full ERP implementation lifecycle: planning, execution, timelines, and quality.
Cheif Accountant
04/2006 - 01/2009
Al- Sultan Investment Company Ltd. , Riyadh, KSA
• TAZA B.B.Q Restaurants (Franchise, Part-Time)
• Assisted in cost control and branch operations.
• Key Responsibilities:
• Controlled operational costs and expenses
• Managed daily accounting, AP/AR, payroll, bank accounts, and fixed assets.
• Prepared financial statements, daily/monthly reports, and management reports.
Senior Accountant
02/2002 - 01/2009
Al – Angari & Al- Sultan Company Ltd. , Riyadh, Saudi Arabia
• Started as an Accountant managing manual books for one year, gaining strong knowledge of the accounting cycle, then automated the company’s accounting processes.
• Key Responsibilities:
• Managed daily transactions, AP/AR, payroll, bank accounts, and fixed assets.
• Prepared financial statements, daily/monthly reports, and management reports.
• Converted accounting from manual to computerized systems.

EDUCATION

Bachelor's degree in Accounting
05/2000
Cairo University , Cairo, Egypt

SKILLS

Technical Skills: ERP Implementation, Requirement Gathering, Gap Analysis, User Acceptance Testing, SQL, Oracle DB, Oracle EBS, Oracle NetSuite, Oracle Cloud, Accounting Systems, Financial Reporting, Payroll Accounting, Fixed Assets Accounting
Soft Skills: Leadership, Team Building, Motivation, Negotiation, Communication, Interpersonal Skills, Analytical Thinking, Problem Solving
Tools: MS Office, MS Project, ERP Vendors, ITIL Methodology
Other: Project Management, Budget Management, Quality Assurance, Performance Evaluation, Management Reporting, Accounting Supervision, Chart of Accounts Design, Bank Account Management, Accounts Payable & Receivable

CERTIFICATIONS

Projects Management Professional PMP
05/2015
Project Management Institute
ITIL Service Management
08/2020
Axelos Global Best Practice
Oracle Cloud Infrastructure Foundation OCI
08/2020
Oracle
Digital Marketing
04/2020
Google
Accounting Intermediate & Chief Accountant Qualifying.
01/2008
Al- Razi Institute & Association of Egyptian Accountants
NeSuite Certified ERP Consultant
02/2025
Oracle NetSuite
NetSuite Certified Suitefoundation
02/2025
Oracle NetSuite
Project Management Office Certified Practitioner (PMO-CP)®
11/2024
Project Management Institute
Oracle NetSuite Certified AI Foundation Associate
10/2025
Oracle NetSuite

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