GOUTHAMI POTNURU

[email protected] 9398572562 12-6-27D,Gynedi Street, Srikakulam
LinkedIn: https://www.linkedin.com/in/gouthami-potnuru-298672191

PROFESSIONAL SUMMARY

Results-driven System Engineer with expertise in C, C#, Python, SQL committed to leveraging innovative technologies to optimize system performance and drive project success. Proven track record of improving system efficiency by 15% through strategic automation and code optimization. Adept at collaborating across multidisciplinary teams to deliver scalable solutions that meet complex technical requirements. Passionate about continuous learning and applying cutting-edge tools to solve challenging engineering problems.

WORK EXPERIENCE

System engineer
05/2022 - Present
Tata consultancy services , chennai, India
Led a team of 4 engineers in leveraging Dynatrace, Splunk, and ServiceNow to proactively monitor and resolve over 200 critical incidents monthly, reducing average resolution time by 30% and improving system uptime by 15%
Mentored junior engineers in developing and executing SQL queries and Python scripts, automating data extraction and incident analysis which enhanced reporting accuracy and efficiency by 25%
Managed incident tracking and workflow using Jira and ATM-IDM tools, driving cross-functional collaboration that ensured 99% SLA compliance and improved customer satisfaction scores by 10%
Engineered and maintained the BinCard package using .NET with C#, leading enhancements that streamlined inventory management processes, reduced manual errors by 20%, and contributed to a 12% reduction in inventory holding costs
Graduate Apprentice Trainee
03/2021 - 02/2022
Hindustan Petroleum Corporation Limited
Utilized JD software to accurately estimate project costs and technical requirements, improving estimation efficiency by 15%
Supported engineering teams in technical field operations, contributing to timely project completion and adherence to quality standards
Assisted in data collection and analysis for process optimization, resulting in a 10% reduction in resource wastage
Collaborated with senior engineers to develop practical solutions for field challenges, enhancing overall team productivity

EDUCATION

B.Tech in Civil Engineering
01/2016 - 01/2020
Jawaharlal Nehru Technological University Kakinada GPA: 8.80
Class XII
01/2014 - 01/2016
Sri Chaitanya Junior College GPA: 96.2
Class X
01/2014
St. Josephs High School GPA: 76%

SKILLS

Technical Skills: C, C#, Python, SQL, STAAD.Pro, Django, Flask, AWS Lambda, AWS EC2, AWS S3
Soft Skills: Adaptability, Multitasking, Project Coordination, Analytical Thinking, Problem Solving, Communication, Teamwork, Leadership
Tools: Dynatrace, Splunk, MS Office, Git, AWS CLI, Jira
Other: AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, Agile Methodology, Tata Consultancy Services

CERTIFICATIONS

AWS certified Cloud Practioner
05/2022
Amazon web services
Microsoft Certified: Azure Fundamentals
06/2022
Microsoft
Java
09/2022
Frontlines EduTech (FLM)

Similar Resumes

Akshay Sanal Security System Engineer Al Khobar, Saudi Arabia Akshay Sanal Security Systems Engineer Al Khobar, Saudi Arabia VAMSI KUSU Senior Azure Cloud & Systems Engineer India PREM PRAKASH MORYA Technical Engineer (System Administrator) Bengaluru, India Muhammed Sameel Punnakkantavida System Engineer