Experienced Technical Support with a demonstrated history of working in the telecommunications industry, a fantastic troubleshooter. I am a motivated, adaptable and responsible individual who has experience of working in a team environment where creative solutions are encouraged to ensure resolution of technical challenges. I have adapted well to constant change. Therefore, I believe I can function effectively in an environment which is constantly evolving due to technological advances. Looking for an innovative working environment which will challenge my development and problem-solving skills and allow me to continue to develop my knowledge and potential. My background in IT and coursework helped me to develop numerous skills and provide me with a thorough understanding of common issues of computer systems. I am highly skilled and able to solve hardware application problems in compliance with established IT standards, policies and authorized application approaches. Furthermore, I am a team player ,a hard worker and also a proactive person who has good communication and leadership abilities.